As a Specialist, you’re the essence of a customer’s experience at the Apple Retail Store. You enrich people’s lives through meaningful dialogue about the coolest products on earth. You earn trust by recommending solutions that do more than meet people’s needs—they inspire their hopes and dreams. And you thrill customers by consistently finding ways to make their ownership experience better than ever.
A candidate we’ll love:
You’re warm and friendly, and you love sharing knowledge.
You enjoy meeting people and building relationship with customers.
You have retail or customer service experience, or you just like helping people.
You understand customers’ needs and enjoy connecting them with the right solutions.
You love Apple technology and believe it can enrich people’s lives.
You engage well with others and are passionate about providing an exemplary customer experience.
You’re a team player who thinks quickly on your feet.
You’re excited about the prospect of growing and learning in a changing environment.
A position you’ll love:
Translating “techno-speak” into layman’s terms.
Developing complete solutions based on customers’ specific needs.
Inspiring a whole new generation of Apple enthusiasts with our training and support services.
Getting customers excited about present and future Apple products.
Providing an amazing, personalized shopping experience to each and every customer.
Working with amazing people in the coolest stores selling the coolest products.
The ideal opportunity to share your wisdom:
A job at an Apple Retail Store is a chance to use your hands and heart. To use your knowledge and experience. To contribute meaningfully to people’s lives with your know-how and passion.
Use your Apple ID.
Sign in with the same Apple ID you use for iTunes, Apple Online Store, MobileMe, or other Apple services. If you don’t have an Apple ID, you’ll have the opportunity to create one when you’re ready to submit a resume.
An accurate resume is key.
The resume stored in your profile is viewable by recruiters and hiring managers for each position to which you apply. Be sure it realistically represents your skills, knowledge, and experience.
What to expect.
You’ll receive an automated confirmation each time your resume is successfully submitted for an open position. If a recruiter or hiring manager wants to discuss next steps, they’ll get in touch using the contact information from your profile or resume.
You don’t necessarily have to be an Apple expert.
The best way to understand our company and our customers is to use our products. And if you have passion for what we do and why we do it, even better. But if you have attention to detail, a collaborative spirit, and a readiness to learn, don’t worry — we’ll help you make the switch once you arrive.
We are committed to diversity. Apple is an Equal Employment Opportunity and Affirmative Action Employer.
