In most stores, the customer relationship ends with a purchase. At the Apple Retail Store, that’s where it all begins. The Apple store is more than a store—it’s a place of community where open communication, learning, leading, and growing serve to enrich our customers’ lives. Creatives help build this community through their dedication to teaching and training all things Apple—because happy, enthusiastic customers tell their friends.
A candidate we’ll love:
You’re warm and friendly, and you love sharing knowledge.
You enjoy meeting people and building relationship with customers.
You’re an artist who proudly dabbles in the digital realm.
Whether in front of a class or working one-on-one, you’re a natural-born teacher who believes in hands-on learning.
You know your way around Apple’s pro and consumer tools for creating and editing digital media.
You enjoy staying on top of Apple’s latest innovations and have a knack for choosing the perfect solutions for customers.
You speak in layman’s terms, but you’re also a good listener with lots of patience.
A position you’ll love:
Providing personal, one-on-one training and adjusting your teaching style and pace to meet the needs of the individual.
Conducting presentations and workshops using Apple-approved training techniques and materials.
Being one of the go-to people for creative tools knowledge in the store.
Patiently showing customers such basic computing skills as double-clicking, using the Internet, organizing photos, and creating simple websites.
Teaching our customers how to make a movie, record a song, draw digitally or edit photos. Or perhaps teach a new user how to use a mouse for the first time.
The ideal opportunity for digital artists:
A job at an Apple Retail Store is a chance to use your hands and heart. To use your knowledge and experience. To contribute meaningfully to people’s lives with your artistry.
Use your Apple ID.
Sign in with the same Apple ID you use for iTunes, Apple Online Store, MobileMe or other Apple services. If you don’t have an Apple ID, you’ll have the opportunity to create one when you’re ready to submit a resume.
An accurate resume is key.
The resume stored in your profile is viewable by recruiters and hiring managers for each position to which you apply. Be sure it realistically represents your skills, knowledge and experience.
What to expect.
You’ll receive an automated confirmation each time your resume is successfully submitted for an open position. If a recruiter or hiring manager wants to discuss next steps, they’ll get in touch using the contact information from your profile or resume.
You don’t necessarily have to be an Apple expert.
The best way to understand our company and our customers is to use our products. And if you have passion for what we do and why we do it, even better. But if you have an attention to detail, a collaborative spirit and a readiness to learn, don’t worry—we’ll help you make the switch once you arrive.
We are committed to diversity. Apple is an Equal Employment Opportunity and Affirmative Action Employer.
