Head of Industry - Ad Platforms, EMEA
London, England, United Kingdom
Marketing
At Apple, we believe in the power of technology to enrich people's lives! Everything we build is designed — first and foremost — with helping people in mind. We believe advertising is no different, and that its value should come from how it benefits customers, not what it extracts from them. Our Ad Platforms team applies that belief by delivering ads that add value, helping people discover content, supporting creators, and protecting and respecting everyone’s privacy.
Our technology powers ads in the App Store, Apple News, Stocks, and Apple TV. We help developers and marketers of all sizes drive the discovery of their apps across the App Store. Our display ads in Apple News and Stocks aid advertisers in promoting their products alongside trusted content in a brand-safe environment while supporting publishers and journalists. We help advertisers connect with captivated audiences with our sponsorship integrations and experiences in live sports on Apple TV. Everything we do is with the unwavering dedication to privacy you expect from Apple. Because when advertising is done right, it benefits everyone.
Description
The Platform Specialist team is critical to the continued growth and success of the business and this is an incredibly exciting opportunity to manage a talented team of Platform Specialists. As Head of Industry, you will be responsible for managing a team of Platform Specialists, helping them to grow, develop and continue building their book of business. You will drive an inclusive and open team culture, with results-focused behaviours ensuring that revenue and customer satisfaction targets are achieved.
In addition to team management responsibilities, the Head of Industry will be a hands-on and client-facing Account Manager, leading, growing and developing strategic accounts across finance and other sectors across EMEA. You will deliver by providing recommendations to clients on how to best optimise their campaigns to achieve their business goals whilst also forging positive and long-term partnerships. You will collaborate closely with the Client Partner Head of Industry and Client Partners who act as our frontline business development team. You will also liaise with regional colleagues and other key stakeholders, such as marketing and product, providing updates and insights around market sentiment.
Minimum Qualifications
- Demonstrable experience within a managerial role, managing Account Managers or client services team
- Proven account management operations or other client facing sales support function experience
- Strong experience in performance advertising, the mobile and app market and a passion for the ever-changing digital space
- Demonstrable analytical skills are critical for this role
Key Qualifications
Preferred Qualifications
- You drive influence and have the strong ability to develop relationships and trust with your peers and directs, so that they can provide direction, oversight, and professional development opportunities
- Demonstrable experience in or working with clients across the financial services industry is preferable
- Passionate and proven in developing teams, driving an inclusive culture of collaboration and shared success. - You have the ability to motivate, inspire, and guide others towards achieving shared goals
- In-depth knowledge of Excel
- Excellent communication and presentation skills whether: in-person, video conference and/or via phone.
- Ability to listen effectively, socialise ideas across functions and articulate business visions both internally and externally
- Strong commercial acumen with a focus on detail and trends, combined with the ability to adapt and react fast to ensure we deliver our clients best in market service
- Ability to identify and develop data analysis and recommendations that align with customer goals. Coach the team to quantify high-impact opportunities, make clear recommendations to pitch and upsell to customers