Sales Training Executive, Denmark
Copenhagen, Copenhagen, Denmark
Sales and Business Development
The people here at Apple don’t just build products — they create the kind of wonder that’s revolutionised entire industries. It’s the diversity of those people and their ideas that inspires the innovation that runs through everything we do, from amazing technology to industry-leading environmental efforts. Join Apple, and help us leave the world better than we found it. Apple’s Sales organisation generates the revenue needed to fuel our ongoing development of products and services. This in turn, enriches the lives of hundreds of millions of people around the world. Our sales team, in many ways, is the face of Apple to our largest customers. Apple expects innovation in every part of the company, we meet that challenge by ensuring the precise execution of program deployment & life cycle management, training & advocacy engagement, systems development, geo expansion and program execution and briefings for Channel Sales.
- We will require you to have relationships with the Country Sales teams including Country manager, RTM leaders, Accounted executives & Field Staff team, North Sales Planning & Operation Team, Partners relevant stake holders, External Training partners & Apple Authorised Trainers.
- Key Performance Indicators:
- SEED engagement (LMS)
- # of partner team members & Apple staff that completed defined training programs.
- Impact of training initiatives.
- Performance of Apple advocates in our programs
As Sales Training Executive you will be responsible for ensuring that Apple’s & Channel Sales Partners staff across a specific country posses the skills & knowledge to provide a high quality shopping experience to Apple customers. You will be responsible for developing the Sales Training plan for the country in close collaboration with the North Sales Training Manager and other relevant key stake holders. You will also act as the Country Advocacy Program Specialist and be responsible for the success of Seed, Consumer Channel Training programs, NPI trainings, Reseller & Education training and other WW developed training programs. Further you analyze and develop trainings, covering additional needs identified. You own the full year training plan for the country including budget, allocations & most importantly follow up one KPI and return of investments of each trainings. You will build a comprehensive Sales Advocacy plan for Apple own sales staff and Apple channel partner staff in the country. The plan will use e-learning, classroom, in-store activities based on Apple training guidelines and business priorities set with each partner. This includes multi-brand retailers, telecom carriers, mono-brand partners and commercial resellers. You will maintain close relationships with each partner’s training organisation to ensure maximum impact on the sales staff. This will involve a deep understanding of partner staff profile and training levels, learning and development program and ensure Apple training is tightly included in it. You will work closely with Apple Sales Teams to ensure that all training activities are aligned with Apple sales priorities across the country. You will be responsible for organisation of all virtual and classroom sales training sessions in the country. : session planning, budget management, attendance tracking, coordination with partners. You will oversee the delivery of best in class training sessions as per Apple training guidelines. This include providing a consistently great learning experience to surprise and delight the learners. You will liaise with partners inside Apple to share country and partner training progress, results, needs and requirements. Sourcing and management of external trainers who are delivering training sessions. This in collaboration with the North Sales Training Manager. Delivery of sales training sessions to sales staff on an ad-hoc basis. Where relevant, you will ensure quality assurance of local translation of Sales Training Materials.
Education & Experience
Degree level preferred. Relevant coaching and/or Training education. Fluent in English and Danish. Experienced and best in class delivering Training, Education & Coaching sessions.