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• Sales Area Manager, Retail Customer Care

  Support und Service07. Juli 2026

  StandortMehrere Standorte in China

  Aktionen

  
  • Vollständige Jobbeschreibung anzeigen
  • TeilenSales Area Manager, Retail Customer Care 200661786-1082

  • Stellennummer:  200661786-1082
  • Wochenstunden: 40 Stunden

  Imagine what you could do here! The people here at Apple don’t just create products — they build the kind of wonder that’s revolutionized entire industries. It’s the diversity of those people and their ideas that encourages the innovation that runs through everything we do, from amazing technology to industry-leading environmental efforts. At Apple, inclusion is a shared responsibility, and we work together to develop a culture where everyone belongs and is inspired to do their best work. Here in the Apple Store Online team, we are responsible for Apple’s largest store. Our main goal is t...

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• Apple Personal Setup Specialist, Retail Customer Care

  Support und Service18. Juni 2026

  StandortYokohama

  Aktionen

  
  • Vollständige Jobbeschreibung anzeigen
  • TeilenApple Personal Setup Specialist, Retail Customer Care 200668372-6587

  • Stellennummer:  200668372-6587
  • Wochenstunden: 37.5 Stunden

  Retail Customer Care パーソナルセットアップチームはお客様に卓越した顧客体験を提供したいと いう意欲を持って、顧客志向でテクニカルに精通した人材を求めています。パーソナルセットアッ プスペシャリストとしてApple製品の魅力を伝え、他にはない特別な体験を提供することで、エネ ルギーとワクワク感を生み出す役割を担います。 Appleでは、ハードワーク、楽しい環境、そして多様なバックグラウンドを持つ才能ある人々がさ まざまな視点から課題に取り組むことで生まれる創造性と革新を大切にしています。 私たちは、す べてのお客様とのやり取りが、喜びを生み、心を動かし、インスピレーションを与える機会である と信じています。細部にまでこだわることで、お客様に大きな影響を与えることができます。そし て、その感動の土台をつくるのは、あなたです！

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• Fraud Investigation Supervisor - Strategic Data Solutions

  Support und Service08. Juni 2026

  StandortYokohama

  Aktionen

  
  • Vollständige Jobbeschreibung anzeigen
  • TeilenFraud Investigation Supervisor - Strategic Data Solutions 200667168-6587

  • Stellennummer:  200667168-6587
  • Wochenstunden: 37.5 Stunden

  At Apple, we believe that hard work, a fun environment, creativity and innovation fuel the ultimate customer experience. We believe each customer interaction is an opportunity to delight, engage, and inspire. By focusing on the smallest of details, we can make a big impact with our customers. Building this environment starts with you! Inclusion is a shared responsibility and we hold ourselves and one another accountable for fostering a culture where everyone feels seen, heard and inspired to do their best work.

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• Sales Expert, Retail Customer Care

  Support und Service05. Juni 2026

  StandortSchanghai

  Aktionen

  
  • Vollständige Jobbeschreibung anzeigen
  • TeilenSales Expert, Retail Customer Care 200666933-3715

  • Stellennummer:  200666933-3715
  • Wochenstunden: 40 Stunden

  At Apple, we believe in hard work, fun environment and the kind of creativity and innovation that only comes about when hardworking people from diverse backgrounds approach problems from varying perspectives. Inclusion is a shared responsibility and we hold ourselves and one another accountable for bringing everybody in. We believe each customer interaction is an opportunity to delight, engage and encourage. By focusing on the smallest of details, we can make big impacts with our customers. Building this environment starts with you! The Worldwide Apple Online Store Sales team is looking f...

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• Senior Customer Service Specialist, Retail Customer Care

  Support und Service03. Juni 2026

  StandortSchanghai

  Aktionen

  
  • Vollständige Jobbeschreibung anzeigen
  • TeilenSenior Customer Service Specialist, Retail Customer Care 200665373-3715

  • Stellennummer:  200665373-3715
  • Wochenstunden: 40 Stunden

  At Apple, we believe in hard work, lively environment, and the kind of creativity and innovation that only comes about when talented people from diverse backgrounds approach problems from varying perspectives. Inclusion is a shared responsibility and we hold ourselves and one another accountable for bringing everybody in. We believe each customer interaction is an opportunity to delight, engage, and encourage – and that by focusing on the smallest of details, we can make big impacts with our customers. Building this environment starts with YOU! Retail Customer Care team is Apple's eCommerc...

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• Senior Customer Service Specialist - Retail Customer Care

  Support und Service29. Mai 2026

  StandortYokohama

  Aktionen

  
  • Vollständige Jobbeschreibung anzeigen
  • TeilenSenior Customer Service Specialist - Retail Customer Care 200665616-6587

  • Stellennummer:  200665616-6587
  • Wochenstunden: 37.5 Stunden

  Imagine what you could do here. At Apple, new ideas have a way of becoming extraordinary products, services, and customer experiences very quickly. Bring passion and dedication to your job and there’s no telling what you could accomplish. At Apple, you’ll share in a commitment to excellence by delivering best in class customer service. We value integrity, personal accountability, teamwork, excellence, and innovation. Inclusion is a shared responsibility and we hold ourselves and one another accountable for bringing everybody in. Join Apple, and help us leave the world better than we found it!

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• Vendor Manager, Retail Customer Care

  Support und Service22. Mai 2026

  StandortYokohama

  Aktionen

  
  • Vollständige Jobbeschreibung anzeigen
  • TeilenVendor Manager, Retail Customer Care 200632736-6587

  • Stellennummer:  200632736-6587
  • Wochenstunden: 37.5 Stunden

  Imagine what you could do here! At Apple, new insights have a way of becoming extraordinary products, services, and customer experiences very quickly. Bring passion and dedication to your job and there's no telling what can be accomplished! The people here at Apple don’t just craft products - they build the kind of wonder that’s revolutionized entire industries. It’s the diversity of those people and their ideas that encourages the innovation that runs through everything we do, from amazing technology to industry-leading environmental efforts. Join Apple, and help us leave the world better ...

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• Retail Support Specialist - Retail Customer Care

  Support und Service31. März 2026

  StandortSingapur

  Aktionen

  
  • Vollständige Jobbeschreibung anzeigen
  • TeilenRetail Support Specialist - Retail Customer Care 200653601-3278

  • Stellennummer:  200653601-3278
  • Wochenstunden: 40 Stunden

  Imagine what you could do here. At Apple, new ideas have a way of becoming extraordinary products, services, and customer experiences very quickly. Bring passion and dedication to your job and there's no telling what you could accomplish. At Apple, you’ll share in a commitment to excellence by delivering best in class customer service. We value integrity, personal accountability, teamwork, excellence, and innovation. Join Apple, and help us leave the world better than we found it. In this role you will deliver excellent customer service by supporting a wide range of post-sales responsibili...

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• Online Technical Fraud Analyst Manager

  Support und Service31. März 2026

  StandortSingapur

  Aktionen

  
  • Vollständige Jobbeschreibung anzeigen
  • TeilenOnline Technical Fraud Analyst Manager 200654574-3278

  • Stellennummer:  200654574-3278
  • Wochenstunden: 40 Stunden

  The Strategic Data Solutions team is seeking an experienced and results-oriented Analytics Manager to lead a team focused on combating fraud, waste, and abuse in our fast-paced stores/e-commerce environment. This role will be responsible for guiding a team of Technical Fraud Analysts in developing and implementing analytical/tactical solutions to detect, prevent, and mitigate fraudulent activities. As an Online TFA Manager, you will be responsible for fostering a culture of data-driven decision-making, develop career paths and skills within the team, developing strong relationships across ...

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• Sales Area Manager - Small & Medium Business, Retail Customer Care

  Support und Service25. März 2026

  StandortSchanghai

  Aktionen

  
  • Vollständige Jobbeschreibung anzeigen
  • TeilenSales Area Manager - Small & Medium Business, Retail Customer Care 200643749-3715

  • Stellennummer:  200643749-3715
  • Wochenstunden: 40 Stunden

  Imagine what you could do here! The people here at Apple don’t just create products — they build the kind of wonder that’s revolutionized entire industries. It’s the diversity of those people and their ideas that encourages the innovation that runs through everything we do, from amazing technology to industry-leading environmental efforts. At Apple, inclusion is a shared responsibility, and we work together to develop a culture where everyone belongs and is inspired to do their best work. Here in the Apple Store Online team, we are responsible for Apple’s largest store. Our main goal is t...

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• Support Functional Lead, Retail Customer Care

  Support und Service13. Feb. 2026

  StandortYokohama

  Aktionen

  
  • Vollständige Jobbeschreibung anzeigen
  • TeilenSupport Functional Lead, Retail Customer Care 200645251-6587

  • Stellennummer:  200645251-6587
  • Wochenstunden: 37.5 Stunden

  Lead the team that makes every Apple Store Online customer interaction exceptional. As a Support Functional Lead for Retail Customer Care (RCC), you'll inspire and develop high-performing teams who are passionate about Apple and dedicated to delivering outstanding service. You'll create an environment where specialists thrive, customers feel valued, and every interaction reflects Apple's commitment to excellence. You'll manage day-to-day operations across Area Managers, Team Leaders, and frontline specialists — coaching talent, driving performance, and executing programs that elevate the ...

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• Team Manager, Retail Customer Care

  Support und Service20. Jan. 2026

  StandortSchanghai

  Aktionen

  
  • Vollständige Jobbeschreibung anzeigen
  • TeilenTeam Manager, Retail Customer Care 200618909-3715

  • Stellennummer:  200618909-3715
  • Wochenstunden: 40 Stunden

  At Apple, we believe in hard work, lively environment, and the kind of creativity and innovation that only comes about when talented people from diverse backgrounds approach problems from varying perspectives. Inclusion is a shared responsibility and we hold ourselves and one another accountable for bringing everybody in. We believe each customer interaction is an opportunity to delight, engage, and encourage – and that by focusing on the smallest of details, we can make big impacts with our customers. Building this environment starts with YOU! Retail Customer Care team is Apple's eCommerc...

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• Live-streaming Writer & Editorial Manager - Douyin

  Support und Service06. Jan. 2026

  StandortSchanghai

  Aktionen

  
  • Vollständige Jobbeschreibung anzeigen
  • TeilenLive-streaming Writer & Editorial Manager - Douyin 200638594-3715

  • Stellennummer:  200638594-3715
  • Wochenstunden: 40 Stunden

  We are seeking a passionate and talented manager to lead the Writer & Editorial team for Apple’s Douyin Livestream. The manger will guide and develop a team of livestream script writers, editors, and Product demo creator & host trainers, to establish engaging scripts, seamless storytelling, and polished editorial content, as well as polished, ready-to-use demos, to demonstrate our products and brand values and resonate with audiences on China’s leading short video and livestream platform.

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• Workforce Operations Lead, Retail Customer Care

  Support und Service12. Dez. 2025

  StandortSchanghai

  Aktionen

  
  • Vollständige Jobbeschreibung anzeigen
  • TeilenWorkforce Operations Lead, Retail Customer Care 200635298-3715

  • Stellennummer:  200635298-3715
  • Wochenstunden: 40 Stunden

  Imagine what you could do here! The people here at Apple don’t just create products — they build the kind of wonder that’s revolutionized entire industries. It’s the diversity of those people and their ideas that inspires the innovation that runs through everything we do, from amazing technology to industry-leading environmental efforts. At Apple, inclusion is a shared responsibility, and we work together to foster a culture where everyone belongs and is inspired to do their best work! Here on the Apple Store Online team, we are responsible for Apple’s largest store. Our main goal is to de...

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• Optimization Program Manager, Retail Customer Care

  Support und Service16. Okt. 2025

  StandortSchanghai

  Aktionen

  
  • Vollständige Jobbeschreibung anzeigen
  • TeilenOptimization Program Manager, Retail Customer Care 200622081-3715

  • Stellennummer:  200622081-3715
  • Wochenstunden: 40 Stunden

  Imagine what you could do here! The people here at Apple don’t just create products — they build the kind of wonder that’s revolutionized industries. It’s the diversity of those people and their ideas that encourages the innovation that runs through everything we do, from amazing technology to industry-leading environmental efforts. At Apple, inclusion is a shared responsibility, and we work together to develop a culture where everyone belongs and is inspired to do their best work. Here on the Apple Store Online team, we are responsible for Apple’s largest store. Our main goal is to delive...

  Lebenslauf senden