Apple Shop in Shop Manager - Ludwigshafen (part time, 24hrs per week)
Munich, Bavaria-Bayern, Germany
As an Apple Shop in Shop Manager (also referred to as an Apple Solutions Consultant), you are the link between our future customers and our products. You’ll showcase your ambitious spirit as you lead the sales, merchandising, and operations of an Apple Shop within a consumer electronics store. You’ll be responsible for crafting an extraordinary experience, and you’ll help build a network of committed Apple customers. In addition, you’ll encourage our retail partner’s staff through your visionary style, love for technology, and passion about Apple every single day. In this role, you are a dynamic leader, business manager and influencer based within a multi branded retail shop. The role's purpose is to grow the Apple product and add-on business in the shop and will be held accountable for performance by providing excellent customer service, giving product demonstrations, and ensuring all Apple fixtures and merchandising elements are up to date and maintained according to Apple’s standards. This is a part time (24 hour per week) position.
- Fluency in German
- Validated experience in a retail environment or recent graduate with extraordinary customer service skills.
- Adaptive and solutions-based approach to business management.
- You truly love connecting with customers and helping them understand technology on a human level.
- You have the ability to discover customers’ needs and values.
- Engaging and confident presentation style.
- Excellent written and verbal communication skills.
- Ability to work autonomously and self driven.
- Results driven without compromising quality.
- Good with numbers and ability to analyse data.
- Thrives in a dynamic environment.
- High level of ethics, values, integrity, and trust.
- Solid work ethic with a flexible and adaptable approach to work. Passionate about details.
• Connect people to Apple's solutions, building unmatched customer loyalty. Ensure delivery of uniquely Apple customer experiences within your store through close engagement and partnership across all levels of the store team. • Educate and inspire Reseller store teams to stay knowledgeable on the latest Apple product and services portfolio. • Run and grow the business in your store to achieve sales targets by analyzing results and sharing insights. • Ensure Apple’s distinct commitment to merchandising excellence is delivered throughout your store.