Digital Consumer Experience Producer - Beats

Culver City, California, United States
Marketing

Summary

Posted:
Weekly Hours: 40
Role Number:200554264
At Beats by Dre, new ideas have a way of becoming extraordinary products, services, and customer experiences very quickly. You bring passion and dedication to your job and there's no telling what you could accomplish. We're growing and urge you to apply. We believe the role would place you in a highly-energized environment with some of the most hardworking creative individuals in the industry where you would be inspired to share your years of experience along with providing extraordinary support for the team.

Description

This person will lead digital content innovation & production efforts to fuel the growth of Beats Digital Commerce worldwide. Lead Digital Commerce CX planning for both Direct (beatsbydre.com) and Channel (Amazon, Target, etc.) Manage the optimization of existing digital experiences such as PDPs (product detail pages), category pages, home pages, brand stores. Lead design explorations as we look to enhance the buying experience on beatsbydre.com and apple.com to drive the D2C business. Works closely with business and strategic leads to develop content used as part of our digital test & learn program. Lead digital production efforts to support our fast paced drops program on beatsbydre.com. Works closely with Brand Project Management and cross functional teams to ensure key dates and deliverables are met for any creative work used by Digital + Channel teams, surveying WW Partner Comms needs to make sure their campaign planning is supported, and plans contingencies when they’re not. Produce and index assets supporting worldwide digital commerce. These “Built for eCommerce” assets include, but are not limited to: feature focused carousel content, enhanced/river content, videos assets, motion graphic work, brand store assets, FAQ content, category page banners, email assets (both channel & direct), merchandising product tiles, 360 degree product assets and performance display (video & static). Manage creative development of customized requests to support partner/drive activity and paid media efforts from intake through concepting and, ultimately, delivery - along with miscellaneous Apple value prop messaging (i.e., advantages of purchase direct) - maintaining specs and documentation to ensure consistency and excellency for key partners. Manage our digital content localization process to scale work globally. Schedules workback timing for projects, keeping partners abreast with any changes.

Minimum Qualifications

  • 3-5 years of relevant project management experience (preferably on an international business with localization needs)
  • Understanding of digital commerce CX best practices, both from a UI & UX perspective
  • Creative, digital and production experience essential

Key Qualifications

Preferred Qualifications

  • A keen eye for design (although this role will not be directly designing)
  • A high degree of accuracy, attention to detail and the ability to process information quickly and in a manner that is consistent with existing procedures.
  • Ability to work well under pressure with tight and changing deadlines.
  • Positive attitude, self- motivated, self-starter confident to take the initiative and carry out duties with minimal supervision but still adhere to process.
  • Clear and concise communication skills.
  • Excellent critical thinking, problem-solving, and interpersonal skills.
  • Highly adaptive and proactive problem solving critical to success.
  • Over communicates effectively, clearly and courteously with all cross-functional partners (internal and external) and works effectively under a high level of pressure and demanding timelines.

Education & Experience

Additional Requirements

Pay & Benefits

  • Apple is an equal opportunity employer that is committed to inclusion and diversity. We take affirmative action to ensure equal opportunity for all applicants without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, Veteran status, or other legally protected characteristics. Learn more about your EEO rights as an applicant.