iPhone System Reliability Engineer
Bengaluru, Karnataka, India
Hardware
Do you love working on highly scalable and secure distributed applications? Do you want your technical abilities to be challenged every day and for your work to make a difference in the lives of millions of people? If so, Apple is looking for dedicated hands-on SRE Engineer who are not afraid to share knowledge, think creatively, and question assumptions. Imagine what you could do here! At Apple, we believe new insights have a way of becoming excellent products, services, and customer experiences very quickly. Bring passion and dedication to your job and there's no telling what you could accomplish. The people here at Apple don’t just create products — they create the kind of wonder that’s revolutionized entire industries. It’s the diversity of those people and their ideas that inspires the innovation that runs through everything we do, from amazing technology to industry-leading environmental efforts. Join us to do the best work of your life with a welcoming, diverse, and hard-working group of engineers. Bring passion and dedication to the job, and there’s no telling what you could accomplish!
Description
You demonstrate passion for achieving the highest level of uptime, emphasizing scalability and high-performance. You have the zeal to enhance our systems observability ensuring that we have the necessary insights and tools to monitor, troubleshoot, and optimize our applications and infrastructure. Expertise in debugging and root causing issues with an instinct to automate repetitive tasks.
- Enhance System Observability: You will be implementing and maintaining robust observability solutions which provides real-time insights into the performance and health of our systems to proactively identify and address potential issues before they impact the users.
- Troubleshooting and Root Cause Analysis: Utilize your expertise to investigate and resolve incidents quickly during crisis situations, performing root cause analysis to prevent recurrence
- Automation: Leverage your coding skills to create tools and automating runbooks to improve efficiency.
- Documentation: Documenting and managing Runbooks and best practices to ensure knowledge sharing and team efficiency.
- Communication: Strong interpersonal skills and ability to work effectively across multiple business and technical teams
Minimum Qualifications
- Bachelor’s degree in engineering (mechanical, electrical, materials, etc.) or science
- 3+ years of experience in an engineering role
- Collaborative attitude and ability to cross-functionally work effectively
- Familiarity with failure analysis methodology to identify root cause
- Ability to make clear and concise slides/ presentations through Keynote, Excel, etc.
- Familiarity with tools such as Tableau for building dashboards
- Ability to travel internationally without restriction
- Demonstrate an unwavering passion for engineering products with exceptional reliability
Key Qualifications
Preferred Qualifications
- Master’s degree in engineering (mechanical, electrical, materials, etc.) or science
- 5+ years of experience in an engineering role
- Statistical experience such as Weibull, JMP, or familiarity with accelerated test models
- Excel at building and maintaining reliability data dashboards on Tableau that drive informed decision making
- Comfortable using Python or other languages to for extracting data and performing reliability analysis
- Excellent written and verbal communication skills for audiences ranging from technicians to senior executives
- Familiarity with Failure Analysis techniques (Optical Microscopy, X-ray/CT, Scanning Electron Microscopy/Energy Dispersive Spectroscopy, etc.), and the ability to use failure analysis methodology to derive a root cause of failure
- Experience in spirited collaboration between multidisciplinary teams of engineers and scientists to solve complex electromechanical / mechanical design challenges