Carrier Engineering Account Manager
Every person on our team makes a clear difference to the product. This is a great opportunity to work with iOS engineering teams to help drive and deliver the most innovative Apple wireless devices and iOS software features to customers on our carrier partners’ networks worldwide.
The Carrier Engineering Account Manager is responsible for carrier technical management and certification of Apple’s cellular devices with telecommunication carriers in mainland China and other selected countries/territories.
The Carrier Engineering Account Manager will work together with a team of highly skilled test engineers and developers based in China and abroad, is in charge of taking Apple cellular products through technical approvals with wireless carriers. You are responsible for introductions and trials of new wireless technologies and network-impacting features in Apple products, and work with carriers on the verification of fixes in new iOS software builds, prototype hardware or network changes.
- 8 years of wireless industry and 5 years of program/project management experience
- Direct experience of having previously worked with one or multiple China carriers, delivered products or features that operate on their network
- Experience with wireless technologies and projects, specifically for LTE, NR, NTN and Satellite
- Excellent verbal and written language skills in both Mandarin and English
- Bachelor's/Master’s degree in Electrical Engineering, Computer Science or equivalent experience
- Knowledge of software engineering processes with considerable software release experience
- Knowledge of China device certification requirements and processes
- Thrive in a collaborative environment and can clearly communicate while expertly driving multiple projects across many teams
- Proactive and able to be firm with carrier/vendor partners
- Passionate, curious, and always seeking innovative ways to solve real-world problems
- Excellent judgment and integrity with the ability to make timely and sound decisions
- Upbeat, adaptable, with a positive, can-do attitude
- Project Management Professional (PMP) certificate
- Apple is an Equal Opportunity Employer that is committed to inclusion and diversity. We also take affirmative action to offer employment and advancement opportunities to all applicants, including minorities, women, protected veterans, and individuals with disabilities. Apple will not discriminate or retaliate against applicants who inquire about, disclose, or discuss their compensation or that of other applicants.