Platform Specialist, Search Ads - Canada

Toronto, Ontario, Canada
Software and Services


Weekly Hours: 37.5
Role Number: 200093098
At Apple, we work every day to create products that enrich people’s lives. We want to help people in every part of their lives that we can, including making the world’s best content easily and beautifully available to the hundreds of millions of people around the globe who use Apple products. Our Advertising Platforms are a set of technologies that enable thriving ecosystems for Apple’s content partners: we help publishers and developers to earn money for the work that they produce, and we help consumers to discover amazing content that iOS developers are creating for their iPhone and iPad. Apple Search Ads in the App Store; an easy, efficient and incredibly fast-growing platform for app discovery. With over 65% of all app downloads resulting directly from a search on the App Store, Search Ads is quickly becoming the platform of choice for app promotion for iOS developers. We are looking for a Platform Specialist with a real passion for customer excellence to join our team and help businesses with promotion and discovery across Apple services. Platform Specialists at Apple are key contributors, responsible for building, maintaining and growing client relationships both in a pre and post sale capacity. You are a high-energy, collaborating, dedicated individual who is ready to take on new and exciting challenges, and make a big impact from the beginning. You have experience building and maintaining great relationships with performance advertisers in both the mobile and app developer space. You will join one of the fastest growing organizations in Apple, where the growth story has been exponential since its inception in 2016. With 56 countries now live on the platform this is just the beginning for Search Ads and your career in the exciting world of mobile search and the App economy. Imagine what you cold do here? Can this be the beginning of a dream career?

Key Qualifications

  • Experience (2 YOE) in a customer service capacity, successfully supporting sales and clients
  • Background/ understanding of performance advertisers needs and expectations preferably in the search marketing ecosystem
  • Knowledge/ exposure to the mobile advertising landscape, specifically gaming and developer space
  • Familiar with the agency world, and comfortable with this interaction
  • For this role prior work experience is valuable but we are also passionate about the following attributes which are needed for success:
  • Extraordinary social and communication skills
  • High levels of customer focus
  • Highly technical, with ideally outstanding product appreciation
  • Analytically and numerically savvy
  • Meticulous attention to detail
  • Highly dynamic and collaborative
  • Passion or a high curiosity into the world of apps
  • Positive in nature and solutions oriented
  • Ideally you will be passionate about Apple and believe in our company philosophy
  • International curiosity and cultural appreciation are essential for success
  • Fluency in English (verbal and written) is a requirement


In this role, you will: - Collaborate across the organization to provide a superior client experience in order to influence and drive the business forward - Help build trusted relationships clients, which may include developers, marketers and advertising agencies - Collaborate with advertisers on the best and most efficient ways to optimize and maximize their performance-driven campaign goals - Use search marketing experience to drive efficiencies and steer advertiser strategy - Help create, shape and deliver campaign metrics to help grow the clients business - Become an expert of the tools that are built to support the business - Work closely with sales, marketing, research, product, analytical and operational teams to give guidance on what’s moving the industry

Education & Experience

Bachelors degree in a related field, or relevant experience.

Additional Requirements