Apple Shop in Shop Manager - Bolzano

Bolzano, Trento, Italy
Apple Retail


Weekly Hours: 40
Role Number:200267392
Imagine, what you could do here? At Apple, new ideas have a way of becoming extraordinary products, services, and customer experiences. Bring passion and dedication to your job and there's no telling what you could accomplish! Join Apple, and help us leave the world better than we found it. We collaborate with our Reseller partner leaders to accelerate sales of Apple’s entire product and service ecosystem within their store environment. We are here to ensure that business operations run seamlessly, that Apple’s merchandising standards are met and that the Apple customer experience is consistently delivered. You are the link between our future customers and our products. You’ll showcase your ambitious spirit as you lead the sales, merchandising, and operations of an Apple Shop within a retail partner store. You’ll be responsible for crafting an extraordinary experience, and you’ll help build a network of committed Apple customers. In addition, you’ll encourage our retail partner’s staff through your forward-thinking style, love for technology, and passion about Apple every single day. In this role, you are a dynamic leader, business manager and influencer based within a multi branded retail shop. The role's purpose is to grow the Apple product and add-on business in the shop and will be held accountable for performance by providing excellent customer service, giving product demonstrations, and ensuring all Apple fixtures and merchandising elements are up to date and maintained according to Apple’s standards.

Key Qualifications

  • Fluent in Italian, German and English
  • Experience in retail or sales
  • Extraordinary customer service skills
  • Excellent communication skills (written and verbal)
  • Excellent training skills
  • Ability to lead and influence a group of individuals with whom you work
  • Proven self-starter with entrepreneurial flair
  • Strong problem solving abilities
  • Strong organisational skills
  • A high standard of values, ethics, integrity, and trust
  • Passionate about details.


We connect customers to Apple's solutions, and ensure delivery of outstanding Apple customer experiences within your store through close engagement and partnership across all levels of the Reseller store team. Educate and encourage Reseller store teams to stay knowledgeable on the latest Apple product and services portfolio. Run and grow the business in your store to achieve targets by analyzing results and sharing insights. Ensure Apple’s distinct dedication to merchandising perfection is delivered throughout your store.

Education & Experience

High School diploma or equivalent College or University degree preferred.

Additional Requirements

  • Apple is an Equal Employment Opportunity Employer that is committed to inclusion and diversity.