Discovery Technical Operations Analyst

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We are looking for a Technical Operations Analyst with excellent operational and communication skills to build applications and processes that drive operations for a highly technical team of digital forensic and discovery experts. The ideal candidate is a self-starter who has significant experience in discovery technology and operational execution. The team’s projects contribute to Apple’s overall legal strategies and provide significant opportunities for innovation.
As a member of the Discovery Technical Operations team, you will be responsible for: - Performing hands-on forensic data collection and Discovery processing services. - Acting as a liaison with Apple legal and legal specialists to coordinate on day-to-day Discovery data collection and processing requests. - Providing technical requirements and guidance to internal and external development teams to drive the development of Discovery tools. - Maintaining case and data archive inventories and retention programs, using databases and legal systems. - Developing and maintaining Standard Operating Procedures for Discovery processing and data collection. - Creating detailed, professional documentation and reports, including performance metrics and investigation reports. - Partnering with case teams to develop defensible approaches to data collection and processing.
  • Knowledge of macOS file system structures and command line tools
  • Experience with data processing in an electronic discovery environment
  • In-depth knowledge of digital forensics techniques and tools
  • Experience with custodial data collections for Discovery and/or forensic processing
  • Ability to manage multiple short-term requests of varying priority and SLAs as well as long-term projects
  • Experience supporting non-technical organizations with the ability to clearly communicate complex technical concepts
  • Proficient with BSD/Linux shell environments and scripting (bash, perl, python)
  • Experience operating Discovery processing tools and platforms (Relativity, Nuix, Reveal, Insight)
  • Experience with filesystem forensic toolkits (EnCase, FTK, Cellebrite)
  • Ability to use command-line text processing tools (grep, awk, sed) to manipulate data
  • Basic understanding of data encryption/decryption technologies and tools (PGP, GPG, S/MIME, FileVault)
  • Digital Forensic certification, diploma or degree or 5+ years of equivalent, hands-on forensics or legal/discovery experience
  • Demonstrated ability to identify, prioritize, and resolve issues quickly and effectively in a positive and practical manner
  • Interest in and ability to identify gaps, propose solutions, and take ownership of projects while balancing time, quality, cost, and risk
  • Ability to foster and facilitate teamwork by cultivating relationships, collaborating, and effectively communicating with teammates and cross-functional partners in the pursuit of team goals; shares information and supports others
At Apple, base pay is one part of our total compensation package and is determined within a range. This provides the opportunity to progress as you grow and develop within a role. The base pay range for this role is between $136,300 and $205,500, and your base pay will depend on your skills, qualifications, experience, and location.

Apple employees also have the opportunity to become an Apple shareholder through participation in Apple’s discretionary employee stock programs. Apple employees are eligible for discretionary restricted stock unit awards, and can purchase Apple stock at a discount if voluntarily participating in Apple’s Employee Stock Purchase Plan. You’ll also receive benefits including: Comprehensive medical and dental coverage, retirement benefits, a range of discounted products and free services, and for formal education related to advancing your career at Apple, reimbursement for certain educational expenses — including tuition. Additionally, this role might be eligible for discretionary bonuses or commission payments as well as relocation. Learn more about Apple Benefits.

Note: Apple benefit, compensation and employee stock programs are subject to eligibility requirements and other terms of the applicable plan or program.

Apple is an equal opportunity employer that is committed to inclusion and diversity. We seek to promote equal opportunity for all applicants without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, Veteran status, or other legally protected characteristics. Learn more about your EEO rights as an applicant.

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