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As a Specialist, you help create the energy and excitement around Apple products, providing the right solutions and getting products into customers’ hands. You understand that the Apple Store is dedicated to delivering a customer experience that’s unlike any other. It starts with you discovering customers’ needs. And with the support of your store team members, you match those needs with the right products. Every day is an opportunity for you to turn another visitor to the store into a loyal Apple customer.

Learn and grow as you explore the art of leadership at the Apple Store. You’ll master our retail business inside and out through training, hands-on experience, and mentorship. As part of a team, you’ll learn through collaboration with those around you. As an individual, you’ll further your personal development by making a real impact on the success of your store. If you’re a natural leader, the Apple Store Leader Program is your opportunity to shine.

As more and more people discover Apple, they visit our stores seeking ways to incorporate our products into their lives. It’s your job, as a Store Leader, to build and manage the various teams that engage customers in this dynamic environment. In this role, you lead the people that help customers achieve ownership, learn new skills, get technical support, and find business solutions. Adaptable and flexible by nature, you’re composed and collected as you balance the diverse needs of your teams in the midst of constant change.

The Apple Store is a retail environment like no other—uniquely focused on delivering amazing customer experiences. As an Expert, you introduce customers to the exciting world of Apple, turning curious visitors into loyal customers. You thrive on interactions with team members as well as with customers. And you get great satisfaction from helping people develop lifelong relationships with Apple every day.

As a Market Leader, you enjoy the challenges of developing individuals, building teams, and affecting growth across Apple Stores. You demonstrate successful leadership ability — focusing on excellence and consistent execution of Apple strategies. Even when you’re not present, you maintain a constant influence in every location — articulating the Apple vision to inspire and make an impact daily on your management teams and employees.

As an Operations Expert, you know better than anyone else the satisfaction of getting the latest Apple product into your hands. So it’s up to you to make sure customers are just as satisfied. By guiding and mentoring your team, you help keep pace with changing demands and make sure every product and demo machine is where it should be. At the end of the day, it’s your organizational skills and dedication that are at the heart of what the Apple Store does — connecting people to the products they love.

At the Apple Store, you maintain customers’ trust in Apple as the skilled expert troubleshooting and repairing products. You use problem-solving and people skills to assure Genius Bar customers of swift resolutions to their technical problems. You also educate your team members about products, while independently keeping your own technical know-how up to date. With your customer service brilliance and empathetic nature, you provide Genius advice and support every day.

After customers purchase our products, you’re the one who helps them get more out of their new Apple technology. Your day in the Apple Store is filled with a range of focused support and service tasks. Whether you’re helping customers get started with the Mac or finding answers to their questions about other Apple devices, you’re ready to share knowledge and provide exceptional assistance. You gain satisfaction from bringing resolution and insight to each customer, elevating his or her relationship with Apple to the next level.

You inspire creativity by sharing your knowledge with Apple customers—whether they’re first-timers or longtime loyal customers. As a Creative, you’re the foundation of the Apple Store’s welcoming environment that invites customers to share their ideas and learn how to bring their visions to life. Those who work alongside you are knowledgeable teammates just as eager to share their skills as they are to learn more. Nothing gives you a greater thrill than empowering a customer to create something wonderful.

The challenges and opportunities of a continuously evolving business make leadership at the Apple Store a rewarding career. It’s your job as a Senior Manager to lead the staff and operations of one or more store areas and seek solutions and results that create a high-performing work environment. By reading situations quickly and acting courageously, you are able to build success for the business and promote the Apple brand through unparalleled customer service.

At the Apple Store, you connect business professionals and entrepreneurs with what they need in order to put Apple solutions to work in their businesses. As a Business Expert, you help them learn about Apple products and explore various possibilities. You’re part of a team that’s passionate about helping businesses succeed. With your understanding of business needs and enthusiasm for Apple, you find great satisfaction in offering powerful, innovative solutions to each customer.

Keeping an Apple Store thriving requires a diverse set of leadership skills, and as a Manager, you’re a master of them all. In the store’s fast-paced, dynamic environment, you exhibit composure as you learn from each new challenge. You build and inspire high-performing teams of unique individuals who deliver positive experiences for customers as they learn, shop, and get support. Most importantly, you share the Apple vision with employees and customers.

Do you love Movies & TV shows? Are you passionate about video content? Do you have in-depth marketing experience in the video industry? If so, you could be the Video Marketing Manager we are looking for. We are hiring a talented, expert and innovation-driven team member to manage all aspects of marketing for our Video business (iTunes and Apple TV app) in Canada. You should demonstrate outstanding skills handling complex networks, strong eye to attention to detail, be resourceful, adaptable, creative, and results oriented with high energy and a positive attitude.

Do you love Movies & TV shows? Are you passionate about video content? Do you always have a good Movie or TV show recommendation? If so, you could be the Video Programming Manager we are looking for. We are hiring an expert editor to lead video content programming in Canada, focusing on Movie and TV content discovery. You will cater to the diverse preferences of our broad audience while driving customer acquisition and retention for Apple’s content partners. You'll be working closely with the Design, Programming, Marketing, Business and Product teams locally and internationally to ensure ...

Do you love Movies & TV shows? Are you passionate about video content? Do you have in-depth management experience in the video industry? If so, you could be the Video Business Manager we need. We are looking for a talented, innovation-driven team member to further expand our Video business in Canada. You should demonstrate excellent skills managing partnerships, strong eye to attention to detail, be resourceful, creative, and results oriented with high energy and a positive attitude.

Imagine what you could do here. At Apple, new ideas have a way of becoming extraordinary products, services, and customer experiences very quickly. Bring passion and dedication to your job and there's no telling what you could accomplish. Would you like the stimulation and challenges of building a world-class, extraordinary scalable commerce platform? Then this is the opportunity for you at Apple! We strive to provide a flawless purchase and subscription experience for our for millions of customers and developers. The Apple Media Products Commerce Engineering team is looking for a highly ...

The people here at Apple don’t just create products — they enrich the lives of hundreds of millions of people around the world. It’s the diversity of our people and their ideas that inspires the innovation that runs through everything we do, from amazing technology to industry-leading environmental efforts. Join Apple, and help us leave the world better than we found it. As a Part-Time Reseller Sales Specialist based in a reseller store, you will work a schedule that includes evenings and weekends, approximately 25 hours per week. You will help create the energy and excitement around Appl...

The people here at Apple don’t just create products, they create the kind of wonder that’s revolutionized entire industries. It’s the diversity, passion, and dedication of those people that inspires the innovation that runs through everything we do—from amazing technology to industry-leading environmental efforts. Join Apple, and help us leave the world better than we found it. As Head of Marketing Communications, you will be a key member of Apple’s senior management team in Canada, adding to the diversity of ideas and management talent required for its growth. You will be responsible for ...

The people here at Apple don’t just create products — they create the kind of wonder that’s revolutionized entire industries. It’s the diversity of those people and their ideas that inspire the innovation that runs through everything we do, from amazing technology to industry-leading environmental efforts. Join Apple, and help us leave the world better than we found it. This is a key role within Apple, that will be focused in the area of developing and driving Apple’s business within the Canadian Reseller channel. As a Business Manager you will work with and influence the key decision make...

Imagine what you could do here. At Apple, new ideas have a way of becoming great products, services, and customer experiences very quickly. Bring passion and dedication to your job and there's no telling what you could accomplish. Are you passionate about developing large scale software systems to seek real world problems in Fraud detection and prevention? Do you have experience with ingesting, analyzing and processing large amounts of data for use in real time systems? Are you passionate about delivering engineering solutions from the initial design process to the deployment of the system ...