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• APAC Executive Relations Manager

  Support and ServiceSep 02, 2026

  LocationShanghai

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  • ShareAPAC Executive Relations Manager 200680910-3715

  • Role Number:  200680910-3715
  • Weekly Hours: 40 Hours

  Imagine what you could do here! The people here at Apple don’t just create products — they build the kind of wonder that’s revolutionized entire industries. It’s the diversity of those people and their ideas that inspires the innovation that runs through everything we do, from amazing technology to industry-leading environmental efforts. At Apple, inclusion is a shared responsibility, and we work together to foster a culture where everyone belongs and is inspired to do their best work. Here on the Apple Store Online team, we are responsible for Apple’s largest store. Our main goal is to de...

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• Senior Customer Service Specialist, Retail Customer Care

  Support and ServiceSep 02, 2026

  LocationShanghai

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  • ShareSenior Customer Service Specialist, Retail Customer Care 200665373-3715

  • Role Number:  200665373-3715
  • Weekly Hours: 40 Hours

  At Apple, we believe in hard work, lively environment, and the kind of creativity and innovation that only comes about when talented people from diverse backgrounds approach problems from varying perspectives. Inclusion is a shared responsibility and we hold ourselves and one another accountable for bringing everybody in. We believe each customer interaction is an opportunity to delight, engage, and encourage – and that by focusing on the smallest of details, we can make big impacts with our customers. Building this environment starts with YOU! Retail Customer Care team is Apple's eCommerc...

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• Workforce Operations Lead, Retail Customer Care

  Support and ServiceSep 02, 2026

  LocationShanghai

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  • ShareWorkforce Operations Lead, Retail Customer Care 200635298-3715

  • Role Number:  200635298-3715
  • Weekly Hours: 40 Hours

  Imagine what you could do here! The people here at Apple don’t just create products — they build the kind of wonder that’s revolutionized entire industries. It’s the diversity of those people and their ideas that inspires the innovation that runs through everything we do, from amazing technology to industry-leading environmental efforts. At Apple, inclusion is a shared responsibility, and we work together to foster a culture where everyone belongs and is inspired to do their best work! Here on the Apple Store Online team, we are responsible for Apple’s largest store. Our main goal is to de...

  Submit Resume

• Live-streaming Creative Writer & Editor

  Support and ServiceSep 02, 2026

  LocationShanghai

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  • ShareLive-streaming Creative Writer & Editor 200660671-3715

  • Role Number:  200660671-3715
  • Weekly Hours: 40 Hours

  We are seeking a creative and detail-oriented Creative Writer & Editor to craft compelling, on-brand narratives for Apple’s Douyin live streaming program. This role will shape how Apple connects with audiences in China through engaging scripts, seamless storytelling, and polished editorial content that brings our products and brand values to life in a livestream environment.

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• Sales Team Manager, Retail Customer Care

  Support and ServiceSep 02, 2026

  LocationShanghai

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  • ShareSales Team Manager, Retail Customer Care 200674278-3715

  • Role Number:  200674278-3715
  • Weekly Hours: 40 Hours

  Imagine what you could do here! The people here at Apple don’t just create products — they build the kind of wonder that’s revolutionized entire industries. It’s the diversity of those people and their ideas that encourages the innovation that runs through everything we do, from amazing technology to industry-leading environmental efforts. At Apple, inclusion is a shared responsibility, and we work together to develop a culture where everyone belongs and is inspired to do their best work. Here in the Apple Store Online team, we are responsible for Apple’s largest store. Our main goal is t...

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• Live-streaming Functional Lead, Retail Customer Care

  Support and ServiceJul 23, 2026

  LocationShanghai

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  • ShareLive-streaming Functional Lead, Retail Customer Care 200660675-3715

  • Role Number:  200660675-3715
  • Weekly Hours: 40 Hours

  Here in the Apple Store Online team, we are responsible for Apple’s largest store. Our main goal is to deliver a magnificent, personal digital experience where customers can shop, buy and learn everything Apple, wherever they are. Each customer should feel like they are our only customer and our job is to set the bar for the experience they receive. To run such an extraordinary store, it takes extraordinary people, and we are looking for someone to help us do extraordinary things. We're searching for a dynamic, highly motivated function lead with phenomenal ideas and a real passion for liv...

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• Optimization Program Manager, Retail Customer Care

  Support and ServiceOct 16, 2025

  LocationShanghai

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  • ShareOptimization Program Manager, Retail Customer Care 200622081-3715

  • Role Number:  200622081-3715
  • Weekly Hours: 40 Hours

  Imagine what you could do here! The people here at Apple don’t just create products — they build the kind of wonder that’s revolutionized industries. It’s the diversity of those people and their ideas that encourages the innovation that runs through everything we do, from amazing technology to industry-leading environmental efforts. At Apple, inclusion is a shared responsibility, and we work together to develop a culture where everyone belongs and is inspired to do their best work. Here on the Apple Store Online team, we are responsible for Apple’s largest store. Our main goal is to delive...

  Submit Resume