Investigation Specialist, App Review

Shanghai, Shanghai, China


Weekly Hours: 40
Role Number:114337127
Apps are changing the world, enriching people’s lives, and enabling developers to innovate like never before. As a result, the App Store has grown into an exciting and vibrant ecosystem for millions of developers and more than a billion users. Exciting, right? If you would like to contribute to the world's greatest app store, read on to learn how you can help us deliver. The Worldwide Developer Relations team is looking for a Investigation Specialist, who like us, is passionate about developers, the App Store and the user experience. Join us and put your passion and skills to the test. We're seeking a talented investigator with fluency in both written and spoken Chinese. This role requires the ability to thrive in a dynamic environment and work closely with cross-functional teams.

Key Qualifications

  • We benefit from your strong grasp of the App Store Review Guidelines and policies
  • You are detail oriented
  • We value your deep understanding of Chinese culture and trends
  • You have working knowledge of business processes
  • You bring passion and dedication to your job and are committed to our vision and supporting the developer community
  • You have excellent judgment and integrity with the ability to make timely and sound decisions
  • Thorough knowledge of iOS, tvOS, and watchOS apps is helpful
  • Problem-solving and critical-thinking skills
  • Attention to detail and patterns
  • We look for high Quality evaluation (i.e. low number of ARB, ARC, and QC score)
  • You are a quick learner, demonstrating ability to evaluate workflows using internal & external tools


Apple Worldwide Developer Relations is interested in someone who is as passionate about the App Store as we are. In this role you will assist in investigations and escalations across all of our guidelines, collaborating with other cross-functional teams throughout P&E and across App Review, and see other aspects of how we rise to the occasion to better support our developer community. Principal Duties and Responsibilities: You will partner closely with management and escalation team on investigations Identify, analyze, and interpret trends or patterns You are confident in making high visibility decisions You will work closely with various teams in headquarter

Education & Experience

BS or relevant industry experience is required

Additional Requirements