Apple Shop Leader - Prague (full time)
Prague, Bohemia, Czechia
The people here at Apple don’t just create products—they create the kind of wonder that’s revolutionized entire industries. It’s the diversity of those people and their ideas that inspires the innovation that runs through everything we do, from amazing technology to industry-leading environmental efforts. Join Apple, and help us leave the world better than we found it. Apple’s Sales organization generates the revenue needed to fuel our ongoing development of products and services. This in turn enriches the lives of hundreds of millions of people around the world. Our sales team is, in many ways, the face of Apple to our customers. We collaborate with our Reseller partners to accelerate sales of Apple’s entire ecosystem within their store environment. We’re here to ensure that business operations run seamlessly, that Apple’s merchandising standards are met, and that the Apple customer experience is consistently delivered within our Reseller partner’s stores.
- Fluency in Czech and English
- Connect people to Apple's solutions, building unmatched customer loyalty.
- Ensure delivery of uniquely Apple customer experiences within your store through close engagement and partnership across all levels of the store team.
- Educate and inspire Reseller store teams to stay knowledgeable on the latest Apple product and services portfolio.
- Run and grow the business in your store to achieve sales targets by analysing results and sharing insights.
- Ensure Apple’s distinct commitment to merchandising excellence is delivered throughout your store.
You see the world through the eyes of the customer by deeply understanding their business needs, challenges, and concerns. At Apple, we obsess over how people experience our products and services. You not only meet our customers’ expectations, but you exceed them. You believe that communication is key to Apple’s success. You’re a dreamer and someone who actively talks and listens through endless possibilities—with customers and teammates alike. To ensure the most innovative ideas become a reality, you recognise perspectives, patiently listen to every detail and commit to what is right, in order to move us forward. Customer and partner needs can often be unique—but, you’re quick on your feet and connect and influence the right people both inside and outside of Apple. As a go to person with leadership, you are trusted and comfortable in tough situations. You can settle disputes, negotiations and own the hard calls with minimal noise. You step up to conflicts and see them as opportunities to shine. You understand there are many moving parts in an organization. Navigating the interdependencies within Apple is needed for success. Understanding how business financials work, and strategies for sustaining profitable growth, are key to staying ahead of the competition. You analyze the market and think beyond the short-term. You are only as strong as the people around you, so you know how to contribute to your team. You enjoy a collaborative environment with open dialogue and debate. You empower your teammates to do their life’s best work. When projects require extra support, you are eager to step up to the plate and bring your knowledge to the table. You know yourself—you have strengths, weaknesses and opportunities—but you also know the people around you and are open to their feedback. You relate well to all kinds of people—up, down, and sideways, inside and outside the organization. When faced with a challenging opportunity, you know who to connect with and when. People know you as a true collaborator who knows what it takes to win. No matter the audience, you are an expert at presenting. And, you’re cool under pressure. You make the complex simple and you command an audience by bringing them along for the journey. You empower others to learn, to be curious and ultimately, share your passion for the Apple story. When challenged with complex questions, you share your deep knowledge of how our hardware, software and services integrate. You strive for excellence in everything you do. Due to changing priorities, urgent customer needs, or a final push to meet a quarterly forecast, you face the daily challenge of where to focus your time and energy. You have a don’t give up attitude, and finish, especially in the face of resistance or setbacks. You seize every opportunity and empower others to reach their goals along the way.