Apple Cloud Infrastructure - SRE Site Lead, London
London, Greater London, United Kingdom
Software and Services
People at Apple don’t just build products — they craft the kind of experience that has revolutionized entire industries. The diverse collection of our people and their ideas encourage innovation in everything we do. Imagine what you could do here! Join Apple, and help us leave the world better than we found it. The Apple Cloud Infrastructure (ACI) team builds and provides systems and infrastructure that fuel Apple’s services (such as iCloud, iTunes, Siri, and Maps). We are the foundation on which Apple’s software developers build the products that our customers love. We are looking for passionate and hardworking Site Reliability Engineers to continue our focus in providing our customers the highest quality Apple Services experience. Our services have to scale globally, stay highly available, and "just work.” If you love crafting, engineering and running systems and infrastructure that will help millions of customers, then this is the place for you! As the SRE Site Lead, you will further build out a technical team in London and lead all aspects of operations here inline with our goal to make London our European center. We are looking for an individual who still enjoys and is capable of contributing technically, so to best work and engage with the team and key partners, whilst also being able to lead and ensure the foundations are in place for a team to produce work of excellence at scale.
- Proven management / leadership experience in an environment operating at scale and with distributed systems.
- Strong sense of ownership and integrity proven through clear communication and collaboration.
- Experience in managing and scaling distributed systems in a public, private, or hybrid cloud environment.
- Automation attitude - able to demonstrate how have brought this into previous roles and how maintained.
- Understanding of the Linux Operating System, standard networking protocols, and components.
- Experience with deploying, supporting and monitoring new and existing services, platforms, and application stacks.
The services that Apple Cloud Infrastructure runs are BIG. Operating at our scale, across multiple geographically dispersed data centers and servicing hundreds of millions of users presents outstanding challenges. Our SREs need to solve these problems using data, teamwork, and their own expertise. SREs at Apple own the full infrastructure stack; from device driver performance debugging to content delivery network traffic management — our responsibilities are both broad and deep. As the Site Lead, you will need to establish both trust and credibility with the immediate team, local partners as well as those in the US. Whilst not only being technically strong and willing to work in a hands on role, you will also thrive in a role where you are responsible for making decisions to shape how this team operates as they grow. Future proofing the team as it continues to scale whilst ensuring the highest level of work and support to the business is maintained, will be key to success in this position. Our team is collaborative; we work closely with the development teams we support to deliver the best results for Apple. We think critically and strive to balance the best solution with the need to get things done for each engineering challenge we face. Good ideas are heard and results are rewarded.
Education & Experience
• Technical BS/MS degree or equivalent work experience.