Apple Media Products (AMP) Software Engineer - Server Telemetry (Java / Python)

London, Greater London, United Kingdom
Software and Services


Role Number:200166533
Apple Media Products Engineering are the team behind high profile services such as the Apple Arcade, Apple Music, Apple TV+ and more. We are looking for a wold-class engineer to help build the software and tools to monitor our customer engagement and marketing automation platforms. The people here at Apple don’t just build products — they build the kind of wonder that’s revolutionized entire industries. It’s the diversity of those people and their ideas that encourages the innovation that runs through everything we do, from amazing technology to industry-leading environmental efforts. Join Apple, and help us leave the world better than we found it.

Key Qualifications

  • Strong competency in an object-oriented programming language (Java or Python preferred)
  • Proficiency in modern software engineering techniques and best practices
  • Familiarity with modern architectures, such as micro-services or server-less computing
  • Deep knowledge of data structures and algorithms
  • DevOps monitoring experience, such as managing and configuring Splunk or NewRelic, settings up server dashboards using Grafana or similar tools
  • Experience with artificial load generation (Gatling, ( or similar) a plus
  • Knowledge and familiarity with techniques for anomaly / abnormality detection
  • Data-mining and ETL expertise, preferably focused around querying server logs and software artifacts
  • Be an advocate and driver for automation and good software engineering practices
  • Critical thinking and curiosity driven, problem solving mindset and attention to detail
  • Interest and ability to pick up new technologies quickly


The AMP Customer Engagement engineering team is responsible for building the platform and services that enable communicating with millions of subscribers on a daily basis, across services such as Apple Arcade, Apple Music, Apple TV+ and more. To achieve this, we’re developing services and frameworks that support the concurrent execution and delivery of multiple engagement initiatives, at scale and with low latency. You will have the opportunity to build the software and tools to automate the monitoring of our backend server systems, processing large volumes of data and metrics with a view to preemptively detect issues and anomalies, providing early warnings to stakeholders. You should feel comfortable in a fast-paced environment, iterating rapidly while remaining open to feedback and debate along the way. Strong collaboration with business partners is expected, in order to deliver sound engineering solutions. You pay close attention to details and engineering quality, but also keep sight of the bigger picture.

Education & Experience

Computer Science degree or equivalent experience Apple’s most important resource, our soul, is our people. Apple benefits help further the well-being of our employees and their families in meaningful ways. No matter where you work at Apple, you can take advantage of our health and wellness resources and time-away programmes. We’re proud to provide stock grants to employees at all levels of the company, and we also give employees the option to buy Apple stock at a discount — both offer everyone at Apple the chance to share in the company’s success. You’ll discover many more benefits of working at Apple, such as programmes that match your charitable contributions, reimburse you for continuing your education and give you special employee pricing on Apple products. Apple benefits programmes vary by country and are subject to eligibility requirements. Apple is an equal opportunity employer that is committed to inclusion and diversity. We take affirmative action to ensure equal opportunity for all applicants without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, Veteran status, or other legally protected characteristics. Apple is committed to working with and providing reasonable accommodation to applicants with physical and mental disabilities. Apple is a drug-free workplace

Additional Requirements