Vendor Operations Lead
At Apple, we believe in the power of technology to enrich people’s lives. Everything we build is designed—first and foremost—with helping people in mind. We believe advertising is no different, and that its value should come from how it benefits customers, not what it extracts from them. Our Ad Platforms team applies that belief by delivering ads that add value, helping people discover content, supporting creators, and protecting and respecting everyone’s privacy.
With this role, we have an exciting opportunity to contribute to Apple’s Vendor Operations team. As a Vendor Operations Lead, you will play a key role in managing vendor relationships and driving operational efficiency, directly supporting our business goals and values. Your expertise will help us maintain one of the most effective and collaborative vendor operations ecosystems in the industry.
The ideal candidate will have a genuine passion for operational excellence and vendor management, possess robust communication and interpersonal skills, demonstrate high analytical capabilities, be vendor-focused, team-oriented, and capable of working independently to meet operational and business objectives. You love leading and energizing teams and helping individuals develop their skills and careers. You should have a proven history of leading teams to meet or exceed operational targets in vendor management or supply chain roles. This role offers the chance to make a direct impact on Apple’s vendor operations, contributing to our mission of delivering exceptional products and services to customers worldwide. If you are passionate about operational excellence and building strong vendor partnerships as an individual contributor, we invite you to apply and help us elevate Apple’s Vendor Operations team!
- Partner with assigned vendor to achieve performance KPIs and sales targets
- Manage and maintain relationships with assigned vendors, ensuring alignment with Apple’s operational goals and standards.
- Monitor and analyze vendor performance metrics, finding opportunities for improvement and implementing optimization strategies.
- Collaborate with cross-functional teams, including procurement, legal, and product development, to ensure seamless vendor operations.
- Negotiate vendor agreements and terms under the guidance of senior team members, ensuring mutually beneficial outcomes.
- Leverage internal and external data to provide insights and recommendations that enhance vendor performance and operational efficiency.
- Support the development and execution of processes to streamline vendor onboarding, compliance, and ongoing management.
- Ensure vendor operations adhere to industry regulations and Apple’s rigorous standards for quality and ethics.
- Proactively identify and resolve operational challenges, contributing to continuous improvement initiatives.
- Maintain accurate documentation and reporting for vendor activities and performance.
- Minimum of 5 years of experience in vendor management, operations.
- Proven track record of successfully managing vendor relationships or operational processes to achieve measurable results.
- Solid understanding of vendor coordination, performance evaluation, and process optimization tactics.
- Strong communication skills, capable of effectively engaging with vendors and internal partners.
- Intrinsic motivation and a desire to make a difference, driven by a commitment to operational excellence.
- Demonstrated ability to work independently on assigned tasks while contributing to broader team goals.
- Comfortable executing and refining systems and processes to improve operational outcomes.
- Proven ability to juggle multiple vendor relationships and priorities while maintaining attention to detail.
- Strong analytical skills, with the ability to interpret data and use it to drive actionable improvements.
- Collaborative approach, thriving in a dynamic and fast-paced environment alongside team members.
- Professionalism and a positive attitude, with a focus on delivering vendor-centric solutions.
- Proficiency in active listening and asking insightful questions to uncover opportunities for improvement.
- Bachelor’s degree in a related field or equivalent experience.