Country Analyst - German speaking markets /DACH

Cork, County Cork, Ireland
Software and Services

Summary

Posted: 30 Oct 2018
Weekly Hours: 39
Role Number: 114131608
Imagine what you could do here. At Apple, new ideas have a way of becoming extraordinary products, services, and customer experiences very quickly. Bring passion and dedication to your job and there's no telling what you could accomplish. You know what it takes to inspire a team to create an incredible customer experience with every interaction. You get the job done and continue to work towards improvement. As part of Maps Metrics Evaluation, you will be a part of a team that represents the users’ perspectives as they vet changes being introduced to Apple Maps. We want someone with solid understanding of the user experience for Apple Maps, who can work closely with the development team to ensure the Maps organisation has the highest quality application. You should possess the ability to quickly grasp and distill highly complex matters into clean, understandable reports, and be a good communicator at all levels of leadership, and have the ability to make decisions in partnership with the onsite manager. You should be a great teammate and a business savvy individual. You should have a demonstrable understanding of the needs and challenges facing todays outsourcing partners, and how they fit with Apple's unique customer focus and passion for perfection.

Key Qualifications

  • Possess local knowledge and language skills (reading, writing and speaking) for Germany
  • High level of attention to detail
  • Strong research and analytical skills
  • Passion for improving Apple Maps user experience
  • Strong organizational skills
  • Solid ability to deal with ambiguity
  • Excellent written and communication skills
  • Strong web analytical and problem solving skills
  • Able to reprioritize and complete multiple assignments
  • Works successfully with teams on multiple projects under tight deadlines
  • Ability to recognize patterns, and apply inductive and deductive reasoning on a global scale
  • Mac/OS experience
  • Able to navigate ambiguity
  • Strong decision-making and critical thinking skills with good judgment
  • Ability to work across multiple timezones, cultures and business groups
  • Strong work ethic with a high degree of flexibility
  • Self-starter and can work autonomously without close supervision

Description

You will: - Analyse large sets of data relevant to specific markets - Investigate and provide feedback on issues reported - Validate data from external sources - Document projects and track status - Monitor and maintain evaluation data quality - Manage and ensure priorities are met for their Market Hub - Prioritize tasks for our outsourcing partners - Report performance metrics to Site Managers

Education & Experience

Bachelors degree, or relevant work experience.

Additional Requirements