AppleCare Operations Finance Analyst

Cork, County Cork, Ireland
Corporate Functions


Posted: 4 Dec 2018
Weekly Hours: 39
Role Number: 200017929
Do the best work of your life here at Apple. New ideas have a way of becoming great products, services and customer experiences very quickly. The Finance department based in the Cork Campus supports all functions of Apple in EMEIA, including the European Sales Fulfillment, European Logistics, Manufacturing & Asia Operations. This role is in the AppleCare Operations Finance team & reports to the AppleCare Finance Manager. There are 3 qualified accountants working in the team. Each team member actively engages with the local business teams to provide analytical & decision-making support, as well as being responsible for quarter end close & forecasting activities within their function. The role supports AppleCare Sales, cost management and fulfilment execution within the AppleCare area. The role interfaces directly with the key Operations Support organizations, which includes AppleCare Sales and Business development, Service Channel Operations, Channel Programs, Technical Support, Logistics, Trade Compliance & Supply/Demand Planning. The role also includes close collaboration with counterparts in Asia and US.

Key Qualifications

  • Strong communication and interpersonal skills with the ability to connect with people
  • Excellent analytical and problem-solving skills - a naturally enquiring approach
  • Strong technical skills with an ability to take care of large volumes of data & summarise key aspects
  • Should be able to deliver in a dynamic work environment & to strive for excellence
  • Positive energy & attitude with a desire to drive constant improvement & change
  • Ability to cut through ambiguity, to listen, challenge & innovate
  • Candor and resilience that allows them to succeed in a challenging environment
  • You will be ambitious, curious & flexible, a self-starter who works well both individually and in teams


AppleCare P&L and Balance Sheet Management Provision of critical metrics & Management metrics to help the business understand key cost drivers Lead quarterly management review of AppleCare cost areas to senior site personnel Actively work with the business to find opportunities for additional sales & cost reduction opportunities, & track these through to collection Partner with the other members of the AppleCare team to develop an understanding of the overall business & provide key inputs to Operations Business reviews Provide ad-hoc support to the management and other team members Deliver exceptional support to management and continually seeking new areas of responsibility

Education & Experience

Qualified or Part Qualified Accountant

Additional Requirements