Cork, County Cork, Ireland
Imagine what you could do here. At Apple, new ideas have a way of becoming great products, services, and customer experiences very quickly. Bring passion and dedication to your job and there's no telling what you could accomplish. The Facilities Engineer will have a strong emphasis on supporting site operations critical to ensuring consistent delivery and highest performance levels for Soft & Hard Services. You will be comfortable interacting with Apple corporate business functions & customers at all levels and provide structured and / or ad-hoc timely and accurate status reporting.
- Understand the business of Facilities & Real Estate.
- Excellent communication skills and presentation skills.
- Passionate about Customer Services and end-user experience.
- Self-starter and capable individual contributor.
- Project Management experience an advantage.
- A”can do” work ethic and demonstrated excellent problem solving skills.
The successful applicant will: • Have accountability for a specified area of Real Estate and Development (RE&D) operations in Apple Cork including delivery, management and maintenance of facility services. • Manage Facilities functions in Apple Cork designated area of responsibility. Be responsible for stakeholder management related to these functions. • Take ownership of improving the Facilities help desk across the Cork Site, work with our Helpdesk supplier to identify process improvements. • Be proficient in data analysis (spreadsheets assessment) to support business decisions. • Proactively identify facilities improvements (engineering, process, services) and lead a number of programs to support the wider facilities organization. • Manage suppliers to provide site Facility Services to defined standards whilst working closely with our customer. • Support the Facilities Manager in the development of supplier SLA / SOW’s. Drive consistency in supplier resources and prioritize resources as required. • Ensure vendors compliance with agreed SLA’s and KPI’s. • Implement tools, standards, policies, guidelines and processes related to Cork Facilities management standards and in compliance with ISO14001. • Input on Facility Management improvement programs. • Advise and drive improvement changes in Facility Management services at the site level. • Ensure that all assigned projects are delivered on time, within budget and in accordance with appropriate specifications. • Manage Op Ex budget and forecast for areas of responsibility.
Education & Experience
• Degree qualified (or relevant experience) in Facility Management, Engineering or a similar technical discipline.