Customer Support Account Manager (11 month contract)

Cork, County Cork, Ireland
Operations and Supply Chain


Weekly Hours: 39
Role Number:200105293
We at Apple have an opening within our Reseller Operations Team. Working within the EMEIA region, we ensure the timely delivery of our products to customers through our various reseller partners. Apple is a place where extraordinary people gather to do their best work. Together we build products and experiences people once couldn’t have envisioned - and now can’t imagine living without. Are you excited by the idea of making a real impact? Are you prepared to dream big? If you are someone who will thrive in a fast paced, dynamic and evolving environment, and has strong analytical abilities, we'd love to hear from you. You will lead new customer on-boarding, and you will be responsible for the ownership of customer master data, which is critical for operational execution.

Key Qualifications

  • You ideally have 2-3 years experience in the field of Operations, Supply Chain or a similar dynamic environment
  • You have excellent social skills, a positive and professional attitude
  • Independent, self-reliant, tenacious, self-starter
  • Ability to develop a network of key ‘’go to ‘’ people for each area
  • You have a strong work ethic, with lots of perseverance and flexibility
  • Expert negotiation, commercial & organizational skills


Project lead the on-boarding of new customers Own Accuracy, Compliance and Standardisation within the creation and maintenance of master data records Utilise appropriate databases and information to ensure the accuracy of these records Develop an understanding of downstream process/system impacts for all changes Perform regular audits on master data to ensure full compliance

Education & Experience

3rd level degree in a corresponding discipline Project management experience

Additional Requirements