Supply Demand Planning Manager
Cork, County Cork, Ireland
Operations and Supply Chain
Imagine what you could do here. At Apple, great new ideas have a way of becoming phenomenal products, services, and customer experiences very quickly. Bring passion and dedication to your job and there's no telling what you could accomplish! We are strengthening and expanding the Supply Demand Management (SDM) team and are seeking a dynamic manager reporting to the senior line of business manager. You will be an ambitious self-starter with a strong work ethic, strong leadership skills and excellent interpersonal skills. You will manage a team of high performing planners. You will have significant interaction with several internal departments Logistics, Reseller Operations (RO), Retail Fulfillment Operations (RFO) teams, Demand Forecasting & Analysis (DF&A) as well as our counterparts in Cupertino and other regions.
- 6+ years relevant experience - Operations, Planning, Finance experience in fast moving product industry.
- Strong analytical skills, meticulous with strong intuition for business and consumer focus.
- Demonstrate initiative, adaptability and problem-solving skills in a changing and dynamic environment
- Previous leadership skills including experience managing teams and supply chain process and systems expertise.
- Previous experience setting direction for process and/or tool improvements to support team objectives.
- Strong analytical capabilities, should have the ability to evaluate, analyse and present data to executive level
You will lead all aspects of Supply and Demand Management. We are responsible for analysing Demand and securing Supply to support all of Apple’s Routes to Market in the EMEIA region; Apple’s Online Store, Apple’s Retail Chain and also Apple’s wider Reseller Channel. Lead, mentor and develop a team of highly qualified professionals. Analyse forecasted demand, inventory, and sell through to develop and lead weekly and quarterly supply plans. Results should meet Apple’s quarterly financial revenue plans, while achieving key order cycle time goals and minimising finished goods liability. Evaluate risks to the plan and implement contingency plans to mitigate. Analyse product order bookings, backlog, and billings daily. Identify problem areas, and drive appropriate functional groups to correct. Raise any issues related to production or country allocation. Own communication of supply available for weekly shipments to sales, finance, logistics and worldwide SDM. Ensure supply plans support the direct channels (online &retail stores) and channel weekly sell through, while maintaining appropriate inventory levels. Coordinate with multiple internal teams to set launch quantities and ensure smooth product transitions to ensure minimal E&O and appropriate inventory balance across countries. Improve product planning processes. Identify improvement opportunities, allocate resources and drive projects to completion to achieve targeted measurable benefits. Collaborate with cross-functional teams on capital projects and business improvement initiatives. Critical focus on the customer experience around supply planning for each of the channels of business (Reseller, Online and Stores). Specific focus around timely response to partner concerns and taking corrective action on any root causes. Building strong partnerships with RO and RFO to understand the “Voice of the Customer”
Education & Experience
Bachelor’s degree - 3rd level degree essential in IT, Business Analytics, Business Information Systems, Maths, however, if you have relevant experience or similar discipline you are encouraged to apply Post graduate qualification would be an advantage.