Senior Manager, Delivery Execution Management - Logistics

Cork, County Cork, Ireland
Operations and Supply Chain

Summary

Posted:
Weekly Hours: 39
Role Number:200155597
Imagine what you could do here. As a senior manager within the Operations team, you will lead a team of analysts that monitor and assess the risk of Apple deliveries across the transportation network. We strive for driving delivery excellence across operations within the EMEIA region. This leader will report to the Director of EMEIA Logistics, your objective will be to develop and enable strategies that ensure timely and accurate management of the customer experience across product deliveries and returns. Execution of these strategies includes establishing, measuring, and leading key performance indicators with logistics service providers, Apple's vendors, and internal Apple functions to ensure the efficient flow of product for Apple's customer base. Do you like working with data to drive improvements in performance?

Key Qualifications

  • 5+ years of experience in operations management with a focus on logistics execution preferably in the consumer electronics-high tech arena
  • Standout colleague with good interpersonal skills, positive attitude, solid sense of empathy
  • Achieves results in a cooperative and collaborative environment
  • Excellent people management and talent development skills
  • Self-starter who can cut through ambiguity
  • Highly motivated to excel with an intrinsic drive for continuous improvementA problem solver who faces challenges head on with confidence and enthusiasm
  • Confident in taking risks and making decisions with imperfect information
  • Effective and professional communicator
  • Strong tactical execution, executive presentation, and financial analysis skills
  • Experience providing mentoring, feedback, and developmental opportunities and building effective teams
  • Strong focus on planning and effective change management skills

Description

We seek a self starter, visionary person with strong leadership capabilities Lead the logistics service organization for delivery execution, track and trace and claims management. Mentoring team leaders to ensure excellence in execution Ensure that Apple's Service Levels regarding data quality and carrier performance are met or exceeded (customer happiness, quality, speed, cost, innovation) Compile and execute appropriate SOP's in EMEIA transportation network. Manage delivery events to ensure cost optimal, on time delivery service. Establish and foster executive relationships and securing consensus for joint initiatives Provide clear and effective executive updates on service, cost and innovation Develop talent acquisition strategies; training and mentoring strategy to boost Apple's logistics bench strength. Establish quality control programs with goal of driving efficiency in the logistics network Participate in annual capital planning process to ensure that logistics initiatives are championed, resourced and aligned with overall corporate strategies Contribute to development of annual and 3-year logistics strategy

Education & Experience

Bachelors degree in a related field. MBA a plus. Six Sigma, Lean or other continuous improvement program certification experience

Additional Requirements