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The AppleCare Quality Program Manager (QPM) is responsible for helping AppleCare improve the customer experience by driving Customer Satisfaction and quality performance. The QPM delivers continued improvement to their program through driving critical behaviours, as measured by customer satisfaction combined with transaction monitoring accuracy, and working with other support functions to address systemic opportunities to optimise the customer journey. At Apple, we believe in hard work, a fun environment and the kind of creativity and innovation that only comes when hardworking people fr...

Apple is a place where extraordinary people gather to do their best work. Together we create products and experiences people once couldn't have imagined — and now can't imagine living without. If you're excited by the idea of making a real impact, a career with Apple might be your dream job... Just be prepared to dream big! Apple has been operating in Cork since 1980. We have grown to over 5000 employees, serving our customers through a wide range of critical business functions, which are key to Appleʼs continued success! Collaboration is important at Apple, and every day you will connect ...

Every single day, people do amazing things at Apple. Here’s your opportunity to do significant work by providing extraordinary support to customers and to commit to making Apple an iconic technology company. At Apple, new ideas have a way of becoming extraordinary products, services, and customer experiences very quickly. Bring passion and dedication to your job and there's no telling what you could accomplish. Are you a problem solver and who can build rapport easily with customers? You exceed their expectations with your mentorship, knowledge, and real passion for technology. You’re ena...

Imagine what you could do here. At Apple, great new ideas have a way of becoming outstanding products, services, and customer experiences very quickly. Bring passion and dedication to your job and there's no telling what you could accomplish. We are strengthening our AppleCare Service Materials Department and are seeking a dynamic manager reporting to the relevant AppleCare line of business manager. You will be an ambitious self-starter with a strong work ethic, strong leadership skills and excellent interpersonal skills. You will have significant interaction with all relevant internal de...

Imagine what you could do here. At Apple, great new ideas have a way of becoming phenomenal products, services, and customer experiences very quickly. Bring passion and dedication to your job and there's no telling what you could accomplish! We are strengthening and expanding the Supply Demand Management (SDM) team and are seeking a dynamic manager reporting to the senior LOB manager! You will be an ambitious self-starter with a strong work ethic, strong leadership skills and excellent interpersonal skills. You will have significant interaction with several internal departments Logistics,...

The Software Build & Integration team at Apple is at the core of the Apple software development process. We are responsible for delivering the state-of-the-art operating systems and applications to Apple customers. The role empowers build engineers to influence new feature integration into Apple software, by collaborating with engineers from Software, Hardware, Localization, QA, and Project Management teams. Software Build Engineers will have the opportunity to utilize and implement solutions using distributed computing, cloud services, and virtualization technologies to deliver Apple softw...

Imagine what you could do here. At Apple, new ideas have a way of becoming extraordinary products, services, and customer experiences very quickly. The people here at Apple donʼt just craft products - they build the kind of wonder thatʼs revolutionized entire industries. Itʼs the diversity of those people and their ideas that inspires the innovation that runs through everything we do, from amazing technology to industry-leading environmental efforts. Join Apple, and help us leave the world better than we found it. Are you interested in being part of a team that continues to innovate the w...

Imagine what you could do here. At Apple, new ideas have a way of becoming extraordinary products, services, and customer experiences very quickly. The people here at Apple donʼt just craft products - they build the kind of wonder thatʼs revolutionized entire industries. Itʼs the diversity of those people and their ideas that inspires the innovation that runs through everything we do, from amazing technology to industry-leading environmental efforts. Join Apple, and help us leave the world better than we found it. Are you interested in being part of a team that continues to innovate the w...

Every single day, people do amazing things at Apple. Here’s your opportunity to do significant work by providing extraordinary support to developers that have supplied to make Apple an iconic technology company. What do we do? Join our extraordinary team – we provide full training to resolve complex issues while keeping a focus on the developer. When we receive calls and questions from developers, you won’t just provide answers — you’ll provide an outstanding experience. Become an Apple Partner Relations Advisor and begin an exciting new career at Apple. What will you do as an Apple ...

Apple is a place where extraordinary people gather to do their best work. Together we build products and experiences people once couldn’t have envisioned - and now can’t imagine living without. Are you excited by the idea of making a real impact? Are you prepared to dream big? Then a career with Apple might be your dream job!! The Apple Product Operations team is currently seeking to appoint a dynamic and motivated individual to work in the EMEIA Manufacturing Engineering team. We are responsible for providing & coordinating manufacturing support, quality improvements, process improvements...

Love to solve problems and delight customers? The best products come with the world’s best customer support. Troubleshooting with integrity and quick resolution are just part of the equation — we want our customers to be happy with every interaction they have with us. Whether you’re helping a customer set up or finding answers to their questions about their recent order, you’re ready to share knowledge and provide excellent assistance. You gain satisfaction from bringing resolution and insight to each customer, elevating his or her relationship with Apple. This role can either be working ...

Do you have a passion for invention and self-challenge? Do you thrive on pushing the limits of what’s considered feasible? People here at Apple don’t just create products - they create the kind of wonder that’s revolutionized entire industries. It’s the diversity of those people and their ideas that inspires the innovation that runs through everything we do. The Product Operations team is looking for a passionate, self-motivated and hard-working project manager to be part of a diverse, dynamic and high-energy team. We work in a highly collaborative and multi-functional environment, with mu...

Love to resolve problems and delight customers? The best products come with the world’s best customer support. Troubleshooting with integrity and quick resolution are just part of the equation — we want our customers to be happy with every interaction they have with us. By helping Apple maintain positive relationships with customers, you are instrumental to our success. The Customer Relations (CR) Administration (Admin) Advisor performs a variety of support for Apple Customers. In this role you have responsibility for the recovery and retention of customers who have lost confidence in Appl...

Please note this position is offered as a permanent position in our European Headquarter in Cork, Ireland. Every single day, people do amazing things at Apple. Here’s your opportunity to do significant work by providing extraordinary support to customers and to commit to making Apple an iconic technology company. At Apple, new ideas have a way of becoming phenomenal products, services, and customer experiences very quickly. Bring passion and dedication to your job and there's no telling what you could accomplish. In our department, what do we you do? As an Agreement Administration Adv...

Every single day, people do amazing things at Apple. Here’s your opportunity to do significant work by providing extraordinary support to customers and to commit to making Apple an iconic technology company. At Apple, new ideas have a way of becoming extraordinary products, services, and customer experiences very quickly. Bring passion and dedication to your job and there's no telling what you could accomplish. Are you a problem solver and who can build rapport easily with customers? You exceed their expectations with your mentorship, knowledge, and real passion for technology. You’re ena...

Every day, people do amazing things at Apple. What will you do? At Apple, great ideas have a way of becoming great products, services and customer experiences very quickly. Bring passion and dedication to your job and there’s no telling what you could accomplish. As a Customer Relations (CR) Advisor, you act as the highest point of escalation for Apple customers. You will handle complex, occasionally sensitive customer service and support issues which will require you to work closely with different departments to ensure successful resolution. You should be accustomed to working independe...

Imagine what you could do here. At Apple, new ideas have a way of becoming extraordinary products, services, and customer experiences very quickly. The people here at Apple donʼt just craft products - they build the kind of wonder thatʼs revolutionized entire industries. Itʼs the diversity of those people and their ideas that inspires the innovation that runs through everything we do, from amazing technology to industry-leading environmental efforts. Join Apple, and help us leave the world better than we found it. Are you interested in being part of a team that continues to innovate the w...

Imagine what you could do here. At Apple, new ideas have a way of becoming extraordinary products, services, and customer experiences very quickly. The people here at Apple donʼt just craft products - they build the kind of wonder thatʼs revolutionized entire industries. Itʼs the diversity of those people and their ideas that inspires the innovation that runs through everything we do, from amazing technology to industry-leading environmental efforts. Join Apple, and help us leave the world better than we found it. Are you interested in being part of a team that continues to innovate the w...

Every single day, people do amazing things at Apple. Here’s your opportunity to do significant work by providing extraordinary support to developers that have supplied to make Apple an iconic technology company. What do we do? Join our extraordinary team – we provide full training to resolve complex issues while keeping a focus on the developer. When we receive calls and questions from developers, you won’t just provide answers — you’ll provide an outstanding experience. Become an Apple Partner Relations Advisor and begin an exciting new career at Apple. What will you do as an Apple ...

As a Chat supervisor you will lead a team of dynamic specialists . This will include coaching specialists to meet or exceed business goals ensuring that all Apple customers are receiving an excellent service. You will need to hire and retain a diverse and customer orientated team to strengthen the Apple Brand. At Apple, we believe in hard work, a fun environment, and the kind of creativity and innovation that only comes about when hardworking people from diverse backgrounds approach problems from varying perspectives. We believe each customer interaction is an opportunity to delight, impre...