EDI/EAI Analyst

Hyderabad, Telangana, India
Software and Services


Role Number:200145494
Apple is a place where extraordinary people gather to do their best work. Together we create products and experiences that people once couldn’t have envisioned - and now can’t imagine living without. If you’re excited by the idea of making a real impact, and joining a team where we pride ourselves in being one of the most diverse and expansive companies in the world, a career with Apple might be your dream job. The global Integration Services team (GIS) is responsible for connectivity with both third party systems via technologies such as Web Methods and internal systems via EAI and other in-house integration systems. The EMEIA EDI/EAI analyst will develop, implement and rollout EDI / EAI solutions at Apple. The role will include managing small to medium projects.

Key Qualifications

  • 2+ years experience implementing EDI and EAI
  • Knowledge of Java/J2EE application programming
  • Working experience in UNIX, SAP and related EDI/B2B communication protocols (SFTP, AS2, HTTPS, SOAP, API)
  • Working knowledge of message brokering and hands-on experience in WebMethods is a big plus.
  • Experience in Logistics processes is desirable
  • Knowledge of Sales order processing
  • Delivery creation, picking, PGI
  • Integration with third party warehouse providers
  • Experience of collecting requirements, design and implementation of integration solutions
  • Previous experience of software development and project management methodologies
  • IT support processes and issue management
  • Vendor support and management
  • IT project lifecycle
  • IT security
  • Application development, and coding standards
  • Proven project success in delivering quality / timely solutions
  • Experience in a high volume sector such as consumer products (optional)
  • System monitoring and analysis tools
  • System performance measurement and sizing methods
  • Experience of support including managing critical tickets and seasonal peaks


DESCRIPTION As EDI / EAI Analyst, your responsibilities include : - Act as point of contact for EMEIA business and corporate IS&T for the key aspects of EDI / EAI. - Work with the business users to understand business requirements - Provide conceptual and detailed designs that meet business needs - Perform necessary system development - Test and implement the solution - Deliver to assigned roles on projects - Plan and manage onboarding activities for new partner - Engage with partners and support team during critical support issues - Advise on technology options KEY SKILLS: - Proven verbal and written communication skills as the candidate will interact heavily with business, other IT groups and 3rd parties on an ongoing basis - Customer service skills (i.e. dealing with difficult customers, ability to resolve issues over the phone, dealing with customer with all levels of expertise) - Ability to partner with the business and external parties - Flexible and able to adapt to change - Can comprehend and articulate complex technical concepts - Will work with minimal supervision and take accountability - Copes with multiple concurrent activities - Influencing and negotiation skills - Problem solving/analysis skills - Critical thinking and creative resolution skills KEY PERFORMANCE INDICATORS: - On time delivery of assigned projects - No critical issues reported during project warranty - Timely resolution of critical support issues - Positive feedback from key contacts

Education & Experience

BE / B.Tech with 5-8 years of relevant experience

Additional Requirements