Network Engineer - Global Infrastructure Operations

Hyderabad, Telangana, India
Software and Services


Role Number:200387236
Apple is a place where extraordinary people gather to do their best work. Together we craft products and experiences people once couldn’t have envisioned — and now can’t imagine living without! If you’re thrilled by the idea of making a real impact, and joining a team where we pride ourselves in being one of the most diverse and inclusive companies in the world, a career with Apple might be your dream job! As a member of the Global Infrastructure Operations team, we are looking for someone who will be responsible for global operations within Apple’s "Network Operations Center", supporting Apple’s Campus, Remote offices and VPN networks. The ideal candidate will need to demonstrate skills in cross-organizational collaborations to operate and maintain the network infrastructure as well as develop and maintain clear documentation and procedures associated with operations and known issues. This position provides the opportunity to operate a world-wide, multi-vendor network.

Key Qualifications

  • Working experience in IPv4, IPv6, TCP, OSPF and BGP.
  • Solid grasp of large-scale LAN and WAN networking technologies.
  • Deep knowledge of VPN technologies such as IPSec and DMVPN.
  • Hands-on experience with Palo Alto firewalls and Cisco wireless controllers is required.
  • Proficiency in either Linux, or other variations of UNIX.
  • Strong analytical and organizational skills, including demonstrable ability to adapt to dynamic project environments, while being able to manage multiple concurrent projects.
  • Expertise in automation languages such as Perl, GO or Python preferred.
  • Experience working in large scale environments.


This position will provide front line support to Apple’s network to address a wide variety of business challenges in a fast-paced and dynamic environment with the ability to multi-task and provide operational support to various businesses within Apple. The responsibilities also include working on tickets, break fixes, maintaining and upgrading existing networks to current standards, sustaining operations as well as contributing to technical and procedural documentation. There will be a need to obsess over minute details and drive operational excellence in every aspect of their work to deliver the best possible customer experience. In addition to the required technical networking skills, this position also demands good interpersonal skills and an individual who enjoys the dynamic nature of Apple’s environment and work in multi-functional groups around the globe.

Education & Experience

Bachelor's degree or equivalent

Additional Requirements

  • - Flexibility to work in Shifts.
  • - Professional level certifications (or higher) preferred.
  • - 3 to 5 years of Network Operations experience is ideal.