Operations Program Manager - iPhone

Bengaluru, Karnataka, India
Operations and Supply Chain


Role Number:200505514
The people here at Apple don’t just build products — they create the kind of wonder that’s revolutionized entire industries. It’s the diversity of those people and their ideas that encourages the innovation that runs through everything we do, from amazing technology to industry-leading environmental efforts. Join Apple, and help us leave the world better than we found it. We seek an NPI Operations Program Manager who will lead all aspects of new product development and product launch within Operations in Asia and is directly accountable for the results. Responsibilities include achieving goals for time to market, cost, quality, product availability and order cycle time. The New Product Manager in region is the primary leader and interface between Operations, Product Design, Engineering in Cupertino.

Key Qualifications

  • Current knowledge of world class supply chain management practices.
  • 8+ years of experience in dealing with volumes, consumer electronic manufacturing technologies (preferred) in the areas of design, process, commodity cost, factory cost, supply and quality management.
  • Track record achieving significant results on sophisticated projects in an often ambiguous and always constantly evolving environment.
  • Provided solutions to challenges.
  • Incredible drive, motivation, and energy to completing any challenge given.
  • Strong analytical capabilities coupled with good business savvy.
  • Outstanding communication & interpersonal skills.
  • Exceptional ability to build relationships, build cross-functional teams and exert effective influence in a matrix organization.
  • Ability to think strategically, while driving tactical program execution.
  • Attention to detail without becoming lost in the details.
  • Operate in an ambiguous environment, taking charge in the absence of leadership.


As NPI Operations Program Manager, you will be responsible for the operational side of development builds during new product introductions for any assigned products. - Lead Apple team's new product introduction efforts during ramp within the Operations sphere. Specific goals include team leadership in driving issue resolution, supply chain design, schedule, cost, quality, availability and order cycle time goals. - Engage with OEM manufacturing partners to develop, ramp, and introduce products. Develop rapport with partners and detailed knowledge of "how the factory works," its capabilities and limitations. - Lead matrix team members from across all functions in Asia within Operations to develop new product plans. Typical functions include WW Planning, Global Supply Managers, Technical Program Manager, Quality, Supplier Quality Engineer, Test Engineer, Design For Manufacturing. - Represent operations with the product design teams. Use production expertise to influence and negotiate for DFX, supply chain, testability, product features. - Identify, marshall and coordinate resources (Apple Staff, OEM Staff, Contractors, etc) to meet required goals. - Communicate project status updates to various project partners, including team members and executives within Apple and OEMs. Synthesize a multitude of issues into a clear, concise and focused message. Present with confidence and brevity. - Always push the leading edge of innovation and excellence in Apple products and program management practices. - Support coverage in other products in the region. Travel to another location on other products on an as-needed basis to drive issue resolution and/or support build/ramp activities.

Education & Experience

An Engineering Degree along with an MBA from a premier institute Apple is an Equal Opportunity Employer that is committed to inclusion and diversity. We take affirmative action to ensure equal opportunity for all applicants without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, veteran status, or other legally protected characteristics. If you’d like more information about your EEO rights as an applicant, please click here. Apple will not discriminate or retaliate against applicants who inquire about, disclose, or discuss their compensation or that of other applicants. For more information, please click here.

Additional Requirements