Facilities Engineer
Hyderabad, Telangana, India
Corporate Functions
The Facilities Engineer is the culmination of all the skills and resources of a confirmed Integrated Facility Management with MEP expertise & soft service exposure.
Responsible for day to day operations delivery and risk analysis, understanding of various vendor contract delivery methods, timely problem identification, resolution, facility management tools and processes at high and low complexity levels.
The incumbent has a strong emphasis on handling multiple site operation tasks including ensuring consistent delivery at the highest performance level for soft and hard services
They must also have a sound understanding of Time, Cost, Risk and Quality management through end to end operational ownership.
Ability to act fast on their feet whilst looking after multiple Apple partners and internal delivery steams.
This person will also assist in the development of the overall site delivery including CAPEX/OPEX budgeting and resource planning.
Key Qualifications
- Related supervisory experience running full-scale FM team
- Experience in Contract / Operations Management experience
- Excellent social skills and presentation skills
- Ability to connect and lead dispersed internal / external teams including project teams
- Experience with high end local and international technology
- Experience in planning, scheduling, budgeting, resourcing and executing of technical services including MEP, fire, furniture etc
- Understanding LEED/Wellness/BREEAM/Green Star or other industry recognised green / balanced practices
- Passionate about customer service and end-user experience
- Validated self-starter and highly motivated FM practitioner
- Possess some knowledge of office design, construction and project management
- KEY SKILLS
- Strategic thinker with strong analytical and problem solving skills
- Excellent oral & written communication skills
- Good social skills & customer service focus
- Ability to influence key stakeholders
- OTHER REQUIREMENTS
- Willing to participate in calls with members of our global RE&D team taking into account a range of time-zone requirements
- Ability to travel throughout India and International markets when required by the business
- Willing to work in shifts, especially night shifts on regular basis.
Description
Leadership and accountability for delivery, management and maintenance of all site services, including;
Collaborating with Apple LOB, RE&D and their nominated internal / external vendors /partners
Hands-on provision of comprehensive Facility Management tools for soft & hard services
Lead single or multiple, simple to complex facility operations,
Adherence to the use of established protocols, tools and processes
Lead internal and external vendors delivering soft and hard services
Ensure Apple’s operations and infrastructure are balanced and maintained to the highest level, including internal and external building components
Drive consistency in RE&D site services and resources as directed
Advising, supporting and/or driving improvement changes to Apple RE&D site FM service offerings
Input into OPEX planning and budgets
Participate alone, or within a team, facility strategy presentations to RE&D customers
Follow-up with Apple customers on site services delivery tracking, issues/risks and results
Ensure Vendors compliance with agreed SLA's and KPI's
Development of IFM, tools, standards, policies, guidelines and processes related to India Facility Management standards
Education & Experience
Degree qualified in related field e.g. Facility Management / Engineering
10+ years in Facility Management, preferably with an MNC