Product Quality Manager(PQM), iPod/iPhone/iPad Accessories

Chennai, Tamil Nadu, India
Operations and Supply Chain


Role Number:200545359
COMPANY OVERVIEW: Apple is a place where extraordinary people gather to do their best work. Just be ready to dream big! The people here at Apple don’t just build products — they build the kind of wonder that’s revolutionized entire industries. It’s the diversity of those people and their ideas that encourages the innovation that runs through everything we do, from amazing technology to industry-leading environmental efforts. Join Apple, and help us leave the world better than we found it. Imaging what you could do here. At Apple, creative ideas have a way of becoming wonderful products, services, and customer experiences very quickly. Bring passion and dedication to your job and there’s no telling what you could accomplish.

Key Qualifications

  • - Minimum of 5 Years experience in Manufacturing Environment
  • - Good written and oral communication skills, fluent in English. Knowing Hindi and Tamil language is a plus
  • - Detail oriented
  • - In-depth knowledge of quality, reliability engineering for managing mass production quality control
  • - Basic understanding of metrology and GDT
  • - On site build support; willing to work at OEM factories in Tirupati & Chennai in India
  • - Willing to work independently and travel frequently upon request (mainly in South East Asia and China).
  • - Great teammate, self-motivated, result oriented & detailed oriented;
  • - Crisis management skills & capabilities


- Manage supplier quality assurance during mass production to meet Apple’s quality requirements: Reviews IQC rejects; involves with sub tier supplier quality issues & drives for quality improvement; monitors FATP fallout; reviews & drives supplier FACA; Actively get CM personnel focused on fixing issues quickly & effectively; - Subject matter expert for all things quality including Quality management and engineering skills, it covers: FMEA’s, Auditing, Failure Analysis, Corrective and preventative actions, and sampling methodologies for IQC, OQC, test coverage for key components, EUT(end-user test) and OBA(open box audit) - Assess supplier readiness to support build events and mass production. Identify potential execution issues and provide recommendations to mitigate risk. - Keen in problem solving analytical skills capable of getting to root cause quickly in challenging environments and with tight deadlines - Interact with cross-function teams in Cupertino & APO to drive yield rate improvement. - Ensure that suppliers deliver quality finish goods or parts, materials, and services: responsible for supporting the qualification and on- going quality improvement of earphone, cable, dock, etc; ensure supplier’s OQC sync up with OEM’s IQC. - Review Apple’s specs/requirements with suppliers, qualifies suppliers according to company standards, qualifies assembly lines and fixtures, and manages limit samples. Strong focus on cosmetic quality is required. - Review dimensional measurement systems in IQC, IPQC, OQC, and ORT to ensure high accuracy and correlation to other measurement systems in the supply chain. - Develop and prioritises an auditing schedule to ensure that designated suppliers are audited on a regular basis to ensure good manufacturing practices and quality standards are met: e.g. factory audit from EVT, DVT, PVT, sustaining. - Evaluate suppliers’ internal quality functions to assess their overall performance and provides feedback in assessment of their operations.

Education & Experience

- BS degree in Electrical Engineering or Mechanical Engineering, with good knowledge of general manufacturing processes, engineering drawings, schematics, specs, test methods; Experiences in DFx (DFM , DFT...); ability to read a drawing and understanding the basics of metrology

Additional Requirements

  • Apple is an equal opportunity employer that is committed to inclusion and diversity. We also take affirmative action to offer employment and advancement opportunities to all applicants, including minorities, women, protected veterans, and individuals with disabilities. Apple will not discriminate or retaliate against applicants who inquire about, disclose, or discuss their compensation or that of other applicants.