Accessories Quality Engineer
Shanghai, Shanghai, China
Hardware
Are you passionate about consumer electronics and the technologies that bring them to life? Do you have an eye for the big picture and understand how hardware and software interact to deliver a seamless experience? Does the opportunity to shape product quality for millions of users sound exciting to you?
We are the Product Systems Quality team, and we’re seeking a highly motivated and creative engineer with excellent problem solving and communication skills. You’ll join a dynamic team of engineers responsible for driving the quality of Apple’s first-party Lightning, USB-C, and inductive charging accessories. You’ll use your technical expertise to solve difficult problems while collaborating closely with cross-functional partners to drive customer facing issues to resolution. You’ll assist with enabling accessory testing at our vendor sites as well as lead large cross-functional accessory programs. You’ll leverage your technical expertise to identify and solve problems at the intersection of Hardware and Software.This position also requires leading large scale cross-functional accessory projects from test plan creation, firmware architecture knowledge, organizing meetings, reporting on results and highlighting risks.
Come join our team!
Description
- Design comprehensive test plans to validate Apple accessories features and experience across common and corner customer scenarios.
- Automating repetitive tasks, reporting results from multiple test site locations.
- Debug with vendor engineers on site or in real time.
- Collaborate with cross-functional teams to drive test design, coverage reviews, execution and reporting.
- Support automation deployment at test sites (shipping, logistics, troubleshooting, data sharing).
- Be the champion for customer-facing quality in every phase of the development process.
Minimum Qualifications
- Experience with writing scripts in bash or Python
- Experience testing complex systems involving multiple pieces of hardware and software
- Committed to quality and passionate about customer experience
- Capacity to dive deep technically, learn new technologies, and understand the technical details of an accessory or product system
- Understanding in analyzing large data sets to extract meaningful insight and to visualize in tools like Tableau
- Ability to highlight risks and make connections to customer impact for leadership
- Interest in new technologies and products coming to market, interest in market research
- BS/MS in Electrical Engineering, Computer Science, Computer Engineering Physics or equivalent experience
Key Qualifications
Preferred Qualifications
- Expertise in QA methodologies and processes
- Experience leading or managing quality teams/projects
- Experience leading large, complex cross-functional projects
- Knowledge of USB and Inductive charging, applications and test methodologies
- System-level understanding of charging via USB and/or Qi
- Excellent written and verbal communication skills
- 2+ years of experience desired but new graduates are encouraged to apply
- Apple is an equal opportunity employer that is committed to inclusion and diversity, and thus we treat all applicants fairly and equally. Apple is committed to working with and providing reasonable accommodation to applicants with physical and mental disabilities.