Hardware Secrecy Specialist
Bengaluru, Karnataka, India
Corporate Functions
The people here at Apple don’t just build products! — They build the kind of wonder that’s revolutionized entire industries. It’s the diversity of those people and their ideas that encourages the innovation that runs through everything we do, from amazing technology to industry-leading environmental efforts. Join Apple, and help us leave the world better than we found it.
Imagine what you could do here?
You'll help protect the next generation of Apple products by applying your superb organizational skills, extraordinary customer service, and renowned discretion in a dynamic environment. You will track and distribute our most confidential prototypes and interact with various teams and multi-functional partners.
Every day, people do amazing things at Apple, What will you do?
Description
As a Hardware Secrecy Specialist you have the incredible responsibility of ensuring prototypes make it safely into engineers’ hands.
You will help to handle secure shipments, update our global tracking database, distribute prototypes to partners, and collect old hardware for reuse and destruction. Additionally, you will help refine and improve processes, keep our stockroom and library organized, and supervise the location of thousands of items. Beyond that, you may follow up with multi-functional partners to raise and resolve key issues, be assigned short-term or ongoing projects to improve the services we deliver to the engineering community, or be asked to work closely with your teammates to audit and enforce security policy.
You will feel energized through interacting with next generation products and providing high level customer service to our engineer community. Day to day you would collaborate with global team members with diverse cultures and backgrounds. Finally, when a new product is publicly announced you will celebrate the success along with the project team knowing your hard work allowed us to surprise and delight our customers.
Minimum Qualifications
- 3+ years of industry experience in a similar role and Amazing customer service attitude and experience.
- Bachelor’s degree or equivalent experience
- Fluency in English is required, Kannada is preferred.
Key Qualifications
Preferred Qualifications
- Able to lift and transport Apple products (up to 50lbs / 22.5kg) and push or pull loaded carts/pallets of goods.
- Familiarity with Apple’s products and basic troubleshooting preferred.
- Experience with logistics, shipping services, and customs clearance preferred.
- Your schedule will primarily follow normal working hours, but flexibility is required to meet business needs. This role may involve early mornings or late evenings for meetings with teammates in different time zones, and you may occasionally be called upon to supervise and resolve issues after hours or on weekends.
- Validated digital literacy, including experience searching online databases and working with spreadsheets.
- Discrete and able to keep secrets and guard security guidelines.
- Strong organizational skills and interpersonal savvy, with a track record of working collaboratively and multi-functionally.
- Process driven, detailed oriented, innovative thinking, experience in handling or supervising high value inventory.
- Self-starter, self-disciplined, able to think clearly and solve problems independently, even within rapidly changing conditions.