NPI Operations Program Manager - Inbox
Bengaluru, Karnataka, India
Operations and Supply Chain
Apple is where individual imaginations gather together, committing to the values that lead to great work. Every new product we build, service we create, or Apple Store experience we deliver is the result of us making each other’s ideas stronger. That happens because every one of us shares a belief that we can make something wonderful and share it with the world, changing lives for the better. It’s the diversity of our people and their thinking that inspires the innovation that runs through everything we do. When we bring everybody in, we can do the best work of our lives. Here, you’ll do more than join something — you’ll add something.
Description
Operations Program Managers are pivotal to the dynamic development and launch of Apple’s products. A successful OPM is a leader and facilitator; is dynamic, driven, organized and detail oriented; excels in program/ project management; communicates with ease at all levels; thrives in an ambiguous environment and is adept at facilitating actions and resolving conflicts. Furthermore, we lead within worldwide Operations and collaborate with the core product development team and other functional organizations within Apple.
- Engage with OEM manufacturing partners to develop, ramp, and introduce products. Develop rapport with partners and detailed knowledge of "how the factory works," its capabilities and limitations. Engage with vendor partners at all levels to lead issue resolution and operational readiness.
- Lead inbox readiness for new product ramp and sustaining operations by ensuring Bill of Material (BOM) completeness through all development phases. Evaluate and propose Engineering Change Notifications to implement necessary part changes through product lifecycle.
- Drive worldwide iPhone packaging content readiness by leading key cross functional stakeholders from Operations, Product Marketing, Marcom, and Product Localization teams.
- Communicate project status updates to various project partners, including team members and executives within Apple. Synthesize a multitude of issues into a clear, concise and focused message. Present with confidence and brevity.
Minimum Qualifications
- 10+ years of program management experience in dealing with high volume manufacturing, in areas of design, process, commodity cost, factory cost, supply and quality management
- Bachelor’s degree in engineering preferred. Masters or MBA are considered a plus
- Ability to travel up to ~30% to various domestic / international destinations
Key Qualifications
Preferred Qualifications
- Exceptional ability to build relationships, lead cross-functional teams, and establish influence in a matrix organization
- Track record achieving significant results on sophisticated projects in an often ambiguous and constantly evolving environment
- Outstanding communication & interpersonal skills
- Incredible drive, motivation, and energy to detangle complex problem statements
- Current knowledge of world class supply chain management practices
- Experience in working with teams across geographies and cultures