Modules New Product Operations Program Manager
Apple is where individual imaginations gather together, committing to the values that lead to great work. Every new product we build, service we create, or Apple Store experience we deliver is the result of us making each other’s ideas stronger. That happens because every one of us shares a belief that we can make something wonderful and share it with the world, changing lives for the better. It’s the diversity of our people and their thinking that inspires the innovation that runs through everything we do. When we bring everybody in, we can do the best work of our lives. Here, you’ll do more than join something — you’ll add something.
The Modules Operations Program Manager (Modules NPO) ensures that critical components driving new features in our products ramp on time, with high quality and maximum customer availability. Following each new product release, the Modules NPO leads the post-ramp qualification (PRQ) process for new component or design changes that helps to improve field performance, increase supply, and reduce cost.
Modules NPO’s are pivotal to the dynamic development and launch of Apple’s products, as well as the ongoing health of our sustaining business. A successful Modules NPO is a leader and facilitator; is dynamic, driven, organised and detail oriented; excels in program / project management; communicates with ease at all levels; thrives in an ambiguous environment and is adept at facilitating actions and resolving conflicts.
Key responsibilities include, but not limited to:
- Establishes strong network with Engineering and Operations teams; leverages network to drive convergence between development schedule, module ramp requirements, and new product launch
- Drives NPI/PRQ readiness with Engineering, Operations and OEM teams, planning build requirements, tracking material availability (CTB) and overseeing build execution
- Influences product manufacturability, testability, and supply chain responsiveness in pursuit of low cost and flexibility while stewarding quality
- Manages communications, upward and downward through the organisation; raising key issues and options for resolution with executive teams
- 8+ years of program management experience in dealing with high volume manufacturing
- Bachelor of Engineering degree
- Excellent written and spoken communication skills in English
- Familiar with Office software / spreadsheets.
- Exposure to work in Global work environment
- Willingness and ability to travel domestically and internationally up to 50%
- Leadership abilities
- Excellent communication skills, both written and verbal
- Experienced working with multi-disciplinary groups, driving schedule and task prioritization
- Experience leading team meetings/syncs
- Ability to lead without authority, foster trust, build credibility
- Self-motivated and enthusiastic with demonstrated critical thinking capabilities
- Experience presenting to executive level management on program status, recommendations, and priorities
- MS degree/MBA or equivalent is preferred