Site Reliability Engineer (SRE), Services Media Growth
The Media Growth SRE team, part of the Apple Services Engineering division, is at the forefront of expanding the reach of Apple's groundbreaking and innovative services, such as the App Store, Apple TV+, Apple Music, Apple Podcasts, and Apple Books, through precise and meaningful engagement. Despite operating at a massive scale, we consistently meet Apple's high expectations by delivering timely and secure notifications in over 35 languages to customers in more than 150 countries.
Thanks to Apple's unique integration of hardware, software, and services, engineers here partner to get behind a single unified vision. That vision always includes a deep commitment to strengthening Apple's privacy policy, one of Apple's core values. Although services are a bigger part of Apple's business than ever before, these teams remain small, forward-thinking, and cross-functional, offering greater exposure to the array of opportunities here.
Culturally we believe in a close partnership with our development teams and aim to design and build new services together. We're passionate about software and automation in SRE and develop a variety of tooling and infrastructure. Our services run on mixed platforms - many run on our bare metal fleet which you will help transition to new Kubernetes micro services and work with state of the art observability tools and monitoring platforms.
The ASE Media Growth SRE team ensures the safety, reliability, scalability, and speed of applications and tooling. This demanding role demands an innovative mindset and exceptional engineering prowess. Team members contribute across the entire stack, such as application troubleshooting and performance engineering, monitoring and alerting tools/dashboards, deployment architectures, and security practices - whilst consistently prioritising stability, performance, and scalability.
Additionally, effective communication skills and a strong customer focus are crucial, especially when interacting with internal platform customers. Collaboration with teams globally is also essential, so the ability to work optimally with colleagues in different locations is highly valued.
Apple values craftsmanship and performance is a key ingredient. Join us in Apple Services Engineering and help us deliver fluid, responsive, and powerful services and applications for the current and next generations of Apple's growing services platform. Collaborate with engineers from across Apple to define metrics, set targets, uncover optimisation opportunities, define quality guard-rails, and ship products and services that delight our customers. This role is for engineers who enjoy deep technical engineering spanning large cross-organisational projects. Your openness to learning and implementing new technologies will contribute to Apple's continuous evolution, whilst driving both customer engagement and Apple Services Engineering growth.
- Experience in Reliability Engineering, DevOps or infrastructure focused role
- Advanced experience with one or more programming languages (Golang, Python, Java, C++)
- Deep systems and infrastructure knowledge
- Excellent troubleshooting and problem solving skills
- BS or MS degree in computer science or equivalent field.
- Familiarity with microservices architecture and container orchestration with Kubernetes and a solid understanding of core SRE concepts
- Automation advocate - you truly believe in removing operation load with software
- Experience with deploying, supporting and monitoring new and existing services, platforms, and application stacks
- Service management across bare metal, virtualised, and Kubernetes platforms.
- Datacenter architecture: networking topologies, traffic management strategies, failure modes, design of multi-datacenter systems, and wide-area networking.