Principal, Business Growth & Planning - Apple Services
The people who work at Apple don’t just build products, they craft the kind of wonder that has revolutionized entire industries! It’s the diversity of those people, their backgrounds, and their ideas that inspires the innovation that runs through everything we do, from amazing technologies to industry-leading services and exceptional customer experiences, strengthening our dedication to leaving the world better than we found it. We invite you to join us in this journey.
The International Business Growth team is seeking an experienced and highly motivated professional to support the growth of our Services businesses through high-impact projects, partnering closely with both regional and central leadership. Our team is part of Apple’s WW Content & Services team, which covers Apple Music, Apple Podcasts, Apple TV+, Apple Arcade, Apple Books, Apple News+, Apple Fitness+, iCloud+, and Apple One businesses. As the Principal within Business Growth & Planning, you will partner with Country Managers and WW Business Leaders to inform decisions that help drive business growth, and deliver impact both at a regional and global level. The breadth of the role is varied and covers strategy & planning, growth programs, business insights, forecasting and performance reviews, and market, competitive and customer insights.
You will have the opportunity to work on both tactical actions that drive our near-term business performance, and pivotal initiatives that will define our future. An open mind, intellectual curiosity, analytical approach, and an eagerness to problem-solve are crucial. Your role will be critical as Apple seeks to continue to deliver on its ambitious growth objectives for Services.
- Partner with the services leadership in defining ambition levels, setting priorities, shaping business plans, and providing recommendations on how to grow our portfolio of services.
- Help identify, define and deliver commercial growth initiatives in the areas of Offers, Pricing, Partnerships, Marketing and Communications, backed by detailed business cases and robust program management to progress only the most impactful initiatives.
- Help assess new business opportunities including, but not limited to, market expansion, business models, local content acquisition, payment method adoption, among others.
- Take a data-led approach to understanding business health and its underlying drivers, and forecast services growth.
- Gather and assess market trends, competitive dynamics and customer insights that help understand business performance and advise business priorities.
- Represent lines of business in market in front of senior executives in lock-step with international leadership.
- Significant demonstrable experience in an in-house strategy and business planning role at a leading media or entertainment company, and/or a top-tier management consultancy firm working on telecom, media, and technology projects.
- Skilled at managing and influencing multiple partners, able to build strong, credible, and collaborative relationships, and thrive in highly matrixed, cross-functional environments to make things happen.
- Natural aptitude for translating data into insights, and the ability to conceptualise, define, and influence new strategies based on these insights.
- Ability to solve complex, cross-functional business problems while dealing with challenging deadlines and opposing priorities.
- Flexible and adaptable to manage the varying demands of a fast-paced business, with a hands-on attitude and attention to the finest of detail.
- Strong quantitative analysis skills and proficiency in spreadsheet applications.
- Exceptional written and verbal communication and presentation skills.
- Full proficiency in English with an additional European language is valued.