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Senior Program Manager, Enterprise Customer Journey Strategy
Support and Service12 Mar 2026
LocationAustin
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Role Number: 200651489-0157
Weekly Hours: 40 Hours
Imagine what you could do here. At Apple, new ideas have a way of becoming extraordinary products, services, and customer experiences very quickly. AppleCare Digital is responsible for Consumer and Enterprise digital content, web assets, customer tools and apps, communities, analytics, SEO, and more. Within the larger AppleCare Digital organization, our team is responsible for a suite of applications including the Apple Support app on iOS and visionOS, Messages for Business, the digital Interactive Voice Response (IVR) system and more.
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Senior Program Manager, Enterprise Customer Journey Strategy
Support and Service12 Mar 2026
LocationSunnyvale
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Role Number: 200651489-3956
Weekly Hours: 40 Hours
Imagine what you could do here. At Apple, new ideas have a way of becoming extraordinary products, services, and customer experiences very quickly. AppleCare Digital is responsible for Consumer and Enterprise digital content, web assets, customer tools and apps, communities, analytics, SEO, and more. Within the larger AppleCare Digital organization, our team is responsible for a suite of applications including the Apple Support app on iOS and visionOS, Messages for Business, the digital Interactive Voice Response (IVR) system and more.
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Generative AI and ML Product Operations Program Manager, Support Apps
Support and Service24 Feb 2026
LocationVarious locations within Austin Metro Area
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Role Number: 200625349-0240
Weekly Hours: 40 Hours
AppleCare Digital brings the highest standard of quality and innovation to Apple customers around the globe across a broad range of digital experiences. The organization is responsible for support and service experiences that span content, web assets, customer tools and apps, community forums, analytics, SEO, and social media. Join the Digital Product Ops team which leads customer experience improvements for two of Apple’s most impactful digital properties - the Apple Support App and the ‘Get Support’ web app (getsupport.apple.com) which impact millions of customers every day. We help cust...
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Generative AI and ML Product Operations Program Manager, Support Apps
Support and Service24 Feb 2026
LocationVarious locations within San Francisco Bay Area
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Role Number: 200625349-3401
Weekly Hours: 40 Hours
AppleCare Digital brings the highest standard of quality and innovation to Apple customers around the globe across a broad range of digital experiences. The organization is responsible for support and service experiences that span content, web assets, customer tools and apps, community forums, analytics, SEO, and social media. Join the Digital Product Ops team which leads customer experience improvements for two of Apple’s most impactful digital properties - the Apple Support App and the ‘Get Support’ web app (getsupport.apple.com) which impact millions of customers every day. We help cust...
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Generative AI and ML Product Operations Program Manager, Support Apps
Support and Service24 Feb 2026
LocationCary
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Role Number: 200625349-1435
Weekly Hours: 40 Hours
AppleCare Digital brings the highest standard of quality and innovation to Apple customers around the globe across a broad range of digital experiences. The organization is responsible for support and service experiences that span content, web assets, customer tools and apps, community forums, analytics, SEO, and social media. Join the Digital Product Ops team which leads customer experience improvements for two of Apple’s most impactful digital properties - the Apple Support App and the ‘Get Support’ web app (getsupport.apple.com) which impact millions of customers every day. We help cust...
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AppleCare Enterprise Customer Success Manager
Support and Service13 Feb 2026
LocationAustin
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Role Number: 200630520-0157
Weekly Hours: 40 Hours
Imagine what you could do here. The people at Apple don’t just create products — they create the kind of wonder that’s revolutionized entire industries. It’s the diversity of those people and their ideas that inspires the innovation that runs through everything we do, from amazing technology to industry-leading environmental efforts. Join Apple, and help us leave the world better than we found it. Apple is hiring a Customer Success Manager to join our AppleCare organization to ensure our customers have a best-in-class experience. The CSM focuses on B2B, Fortune 1000 customers and helps the...
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AppleCare Enterprise Customer Success Manager
Support and Service13 Feb 2026
LocationSunnyvale
Actions
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Role Number: 200630520-3956
Weekly Hours: 40 Hours
Imagine what you could do here. The people at Apple don’t just create products — they create the kind of wonder that’s revolutionized entire industries. It’s the diversity of those people and their ideas that inspires the innovation that runs through everything we do, from amazing technology to industry-leading environmental efforts. Join Apple, and help us leave the world better than we found it. Apple is hiring a Customer Success Manager to join our AppleCare organization to ensure our customers have a best-in-class experience. The CSM focuses on B2B, Fortune 1000 customers and helps the...
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Manager, Channel Support Operations - AppleCare
Support and Service13 Jan 2026
LocationCary
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Role Number: 200635103-1435
Weekly Hours: 40 Hours
At Apple we believe our people and products have the power to enrich lives. The Equipment Operations organization plays a key role in that mission by ensuring the teams who support our customers have the technology, tools and services they need to do their best work. We are looking for a Channel Support Manager to lead a global team that enables asset management and operational readiness across some of Apple’s most dynamic and rapidly growing organizations. In this role you will build strong relationships with partner groups, support new business onboarding and help scale the systems and se...
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AppleCare Digital Lead Product Designer
Support and Service12 Dec 2025
LocationVarious locations within Austin Metro Area
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Role Number: 200628121-0240
Weekly Hours: 40 Hours
Imagine what you could do here. At Apple, new ideas have a way of becoming extraordinary products, services, and customer experiences very quickly. Bring passion and dedication to your job and there's no telling what you could accomplish! The people here at Apple don’t just craft products - they build the kind of wonder that’s revolutionized entire industries. It’s the diversity of those people and their ideas that inspires the innovation that runs through everything we do, from amazing technology to industry-leading environmental efforts. Join Apple, and help us leave the world better th...
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AppleCare Digital Lead Product Designer
Support and Service12 Dec 2025
LocationVarious locations within San Francisco Bay Area
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Role Number: 200628121-3401
Weekly Hours: 40 Hours
Imagine what you could do here. At Apple, new ideas have a way of becoming extraordinary products, services, and customer experiences very quickly. Bring passion and dedication to your job and there's no telling what you could accomplish! The people here at Apple don’t just craft products - they build the kind of wonder that’s revolutionized entire industries. It’s the diversity of those people and their ideas that inspires the innovation that runs through everything we do, from amazing technology to industry-leading environmental efforts. Join Apple, and help us leave the world better th...
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