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14 Result(s)

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• Sales Expert, Retail Customer Care

  Support and Service05 Jun 2026

  LocationShanghai

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  • ShareSales Expert, Retail Customer Care 200666933-3715

  • Role Number:  200666933-3715
  • Weekly Hours: 40 Hours

  At Apple, we believe in hard work, fun environment and the kind of creativity and innovation that only comes about when hardworking people from diverse backgrounds approach problems from varying perspectives. Inclusion is a shared responsibility and we hold ourselves and one another accountable for bringing everybody in. We believe each customer interaction is an opportunity to delight, engage and encourage. By focusing on the smallest of details, we can make big impacts with our customers. Building this environment starts with you! The Worldwide Apple Online Store Sales team is looking f...

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• Senior Customer Service Specialist, Retail Customer Care

  Support and Service03 Jun 2026

  LocationShanghai

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  • ShareSenior Customer Service Specialist, Retail Customer Care 200665373-3715

  • Role Number:  200665373-3715
  • Weekly Hours: 40 Hours

  At Apple, we believe in hard work, lively environment, and the kind of creativity and innovation that only comes about when talented people from diverse backgrounds approach problems from varying perspectives. Inclusion is a shared responsibility and we hold ourselves and one another accountable for bringing everybody in. We believe each customer interaction is an opportunity to delight, engage, and encourage – and that by focusing on the smallest of details, we can make big impacts with our customers. Building this environment starts with YOU! Retail Customer Care team is Apple's eCommerc...

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• Live-streaming Demo Creator & Trainer

  Support and Service08 May 2026

  LocationShanghai

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  • ShareLive-streaming Demo Creator & Trainer 200638592-3715

  • Role Number:  200638592-3715
  • Weekly Hours: 40 Hours

  We are seeking a Product Demo Creator & Trainer to design and deliver best-in-class product demonstrations for Apple’s Douyin livestreams. This hybrid role blends creativity and training, ensuring hosts not only have polished, ready-to-use demos but also the confidence and skills to present them naturally, in a way that resonates with audiences on China’s leading short video and livestreaming platform.

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• Live-streaming Functional Lead, Retail Customer Care

  Support and Service07 May 2026

  LocationShanghai

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  • ShareLive-streaming Functional Lead, Retail Customer Care 200660675-3715

  • Role Number:  200660675-3715
  • Weekly Hours: 40 Hours

  Here in the Apple Store Online team, we are responsible for Apple’s largest store. Our main goal is to deliver a magnificent, personal digital experience where customers can shop, buy and learn everything Apple, wherever they are. Each customer should feel like they are our only customer and our job is to set the bar for the experience they receive. To run such an extraordinary store, it takes extraordinary people, and we are looking for someone to help us do extraordinary things. We're searching for a dynamic, highly motivated function lead with phenomenal ideas and a real passion for liv...

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• Live-streaming Creative Writer & Editor

  Support and Service07 May 2026

  LocationShanghai

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  • ShareLive-streaming Creative Writer & Editor 200660671-3715

  • Role Number:  200660671-3715
  • Weekly Hours: 40 Hours

  We are seeking a creative and detail-oriented Creative Writer & Editor to craft compelling, on-brand narratives for Apple’s Douyin live streaming program. This role will shape how Apple connects with audiences in China through engaging scripts, seamless storytelling, and polished editorial content that brings our products and brand values to life in a livestream environment.

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• Sales Area Manager, Retail Customer Care

  Support and Service07 May 2026

  LocationVarious locations within China

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  • ShareSales Area Manager, Retail Customer Care 200661786-1082

  • Role Number:  200661786-1082
  • Weekly Hours: 40 Hours

  Imagine what you could do here! The people here at Apple don’t just create products — they build the kind of wonder that’s revolutionized entire industries. It’s the diversity of those people and their ideas that encourages the innovation that runs through everything we do, from amazing technology to industry-leading environmental efforts. At Apple, inclusion is a shared responsibility, and we work together to develop a culture where everyone belongs and is inspired to do their best work. Here in the Apple Store Online team, we are responsible for Apple’s largest store. Our main goal is t...

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• Live Streaming Host Manager - Douyin

  Support and Service07 May 2026

  LocationShanghai

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  • ShareLive Streaming Host Manager - Douyin 200638551-3715

  • Role Number:  200638551-3715
  • Weekly Hours: 40 Hours

  We are seeking a highly motivated manager with a real passion for livestream performance to lead Apple’s Douyin livestream’s Host team. As the manager of livestream host, you will be leading a team of Professional livestream hosts, and responsible for the anchor & flow of each session, and ensuring our Hosts are delivering commercial value propositions, and a seamless, engaging viewer experience. You will be collaborating closely with Production, Script & Demo Editorial team, and Moderation team to bring Apple products and experiences to life.

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• RCC Business Planning & Comms Manager - Retail Customer Care

  Support and Service09 Apr 2026

  LocationShanghai

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  • ShareRCC Business Planning & Comms Manager - Retail Customer Care 200612264-3715

  • Role Number:  200612264-3715
  • Weekly Hours: 40 Hours

  At Apple, we believe in hard work, a fun environment, and the kind of creativity and innovation that only come about when talented people from diverse backgrounds approach problems from varying perspectives. We believe each customer interaction is an opportunity to delight, engage, and inspire—and that by focusing on the smallest of details, we can make a big impact with our customers. We have an open position within Retail Customer Care (RCC) for an enthusiastic, motivated, and hands-on professional to partner with leadership in driving strategic business planning and communications for t...

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• Sales Area Manager - Small & Medium Business, Retail Customer Care

  Support and Service25 Mar 2026

  LocationShanghai

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  • ShareSales Area Manager - Small & Medium Business, Retail Customer Care 200643749-3715

  • Role Number:  200643749-3715
  • Weekly Hours: 40 Hours

  Imagine what you could do here! The people here at Apple don’t just create products — they build the kind of wonder that’s revolutionized entire industries. It’s the diversity of those people and their ideas that encourages the innovation that runs through everything we do, from amazing technology to industry-leading environmental efforts. At Apple, inclusion is a shared responsibility, and we work together to develop a culture where everyone belongs and is inspired to do their best work. Here in the Apple Store Online team, we are responsible for Apple’s largest store. Our main goal is t...

  Submit CV

• Learning Project Manager, Retail Customer Care

  Support and Service10 Feb 2026

  LocationShanghai

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  • ShareLearning Project Manager, Retail Customer Care 200645696-3715

  • Role Number:  200645696-3715
  • Weekly Hours: 40 Hours

  At Apple, we believe in hard work, a fun environment, and the kind of creativity and innovation that only comes about when talented people from diverse backgrounds approach problems from varying perspectives. We believe each customer interaction is an opportunity to delight, engage, and inspire – and that by focusing on the smallest of details, we can make big impacts with our customers. We have an open position for an enthusiastic, motivated project manager to join our team. You would be responsible for assisting the learning team managers in coordinating internal/external learning activi...

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• Team Manager, Retail Customer Care

  Support and Service20 Jan 2026

  LocationShanghai

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  • ShareTeam Manager, Retail Customer Care 200618909-3715

  • Role Number:  200618909-3715
  • Weekly Hours: 40 Hours

  At Apple, we believe in hard work, lively environment, and the kind of creativity and innovation that only comes about when talented people from diverse backgrounds approach problems from varying perspectives. Inclusion is a shared responsibility and we hold ourselves and one another accountable for bringing everybody in. We believe each customer interaction is an opportunity to delight, engage, and encourage – and that by focusing on the smallest of details, we can make big impacts with our customers. Building this environment starts with YOU! Retail Customer Care team is Apple's eCommerc...

  Submit CV

• Live-streaming Writer & Editorial Manager - Douyin

  Support and Service06 Jan 2026

  LocationShanghai

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  • ShareLive-streaming Writer & Editorial Manager - Douyin 200638594-3715

  • Role Number:  200638594-3715
  • Weekly Hours: 40 Hours

  We are seeking a passionate and talented manager to lead the Writer & Editorial team for Apple’s Douyin Livestream. The manger will guide and develop a team of livestream script writers, editors, and Product demo creator & host trainers, to establish engaging scripts, seamless storytelling, and polished editorial content, as well as polished, ready-to-use demos, to demonstrate our products and brand values and resonate with audiences on China’s leading short video and livestream platform.

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• Workforce Operations Lead, Retail Customer Care

  Support and Service12 Dec 2025

  LocationShanghai

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  • ShareWorkforce Operations Lead, Retail Customer Care 200635298-3715

  • Role Number:  200635298-3715
  • Weekly Hours: 40 Hours

  Imagine what you could do here! The people here at Apple don’t just create products — they build the kind of wonder that’s revolutionized entire industries. It’s the diversity of those people and their ideas that inspires the innovation that runs through everything we do, from amazing technology to industry-leading environmental efforts. At Apple, inclusion is a shared responsibility, and we work together to foster a culture where everyone belongs and is inspired to do their best work! Here on the Apple Store Online team, we are responsible for Apple’s largest store. Our main goal is to de...

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• Optimization Program Manager, Retail Customer Care

  Support and Service16 Oct 2025

  LocationShanghai

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  • ShareOptimization Program Manager, Retail Customer Care 200622081-3715

  • Role Number:  200622081-3715
  • Weekly Hours: 40 Hours

  Imagine what you could do here! The people here at Apple don’t just create products — they build the kind of wonder that’s revolutionized industries. It’s the diversity of those people and their ideas that encourages the innovation that runs through everything we do, from amazing technology to industry-leading environmental efforts. At Apple, inclusion is a shared responsibility, and we work together to develop a culture where everyone belongs and is inspired to do their best work. Here on the Apple Store Online team, we are responsible for Apple’s largest store. Our main goal is to deliv...

  Submit CV