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- Role Number: 200594583
- Weekly Hours: 40 Hours
Imagine what you could do here. At Apple, new ideas have a way of becoming phenomenal products, services, and customer experiences very quickly. Bring passion and dedication to your job and there’s no telling what you could accomplish. From day one, you’ll have the opportunity to make meaningful contributions to the big picture inside our AppleCare Digital team. AppleCare Digital has an opening for a Product Manager to manage a subset of content management products and services that enable Apple content creators to build, edit, publish, & deliver amazing support experiences. Content manag...
Submit CV- Role Number: 200596994
- Weekly Hours: 40 Hours
Imagine what you could do here. At Apple, new ideas have a way of becoming phenomenal products, services, and customer experiences very quickly. Bring passion and dedication to your job and there’s no telling what you could accomplish. From day one, you’ll have the opportunity to make meaningful contributions to the big picture inside our AppleCare Digital team. AppleCare Digital has an opening for a Product Manager to manage a subset of content management products and services that enable Apple content creators to build, edit, publish, & deliver amazing support experiences. Content manag...
Submit CV- Role Number: 200587290
- Weekly Hours: 40 Hours
Apple is where individual imaginations gather together, committing to the values that lead to phenomenal work. Every new product we build or service we create is the result of us making each other’s ideas stronger. That happens because every one of us shares a belief that we can make something wonderful and share it with the world, changing lives for the better. It’s the diversity of our people and their thinking that inspires the innovation that runs through everything we do. When we bring everybody in, we can do the best work of our lives. Here, you’ll do more than join something — you’ll...
Submit CV- Role Number: 200595047
- Weekly Hours: 40 Hours
The people here at Apple don’t just craft products - they build the kind of wonder that’s revolutionized entire industries. It’s the diversity of those people and their ideas that inspires the innovation that runs through everything we do, from amazing technology to industry-leading environmental efforts. Join Apple, and help us leave the world better than we found it. Our team leads the most challenging cross-functional QA initiatives in AppleCare. Such initiatives involve multiple systems and require complex testing activities across the AppleCare organization. We turn ambiguity into ord...
Submit CV- Role Number: 200595420
- Weekly Hours: 37.5 Hours
We are seeking to fill a position of Retail Customer Care Team Leader to join our team. Retail Customer Care team is Apple's eCommerce platform for interacting with customers through the web and phone. At Apple, we believe in hard work, lively environment, and the kind of creativity and innovation that only comes about when talented people from diverse backgrounds approach problems from varying perspectives. Inclusion is a shared responsibility and we hold ourselves and one another accountable for bringing everybody in. We believe each customer interaction is an opportunity to delight, enga...
Submit CV- Role Number: 200573379
- Weekly Hours: 40 Hours
Imagine what you could do here. At Apple, new ideas have a way of becoming extraordinary products, services, and customer experiences very quickly. Bring passion and dedication to your job and there's no telling what you could accomplish. The people here at Apple don’t just craft products - they build the kind of wonder that’s revolutionized entire industries. It’s the diversity of those people and their ideas that inspires the innovation that runs through everything we do, from amazing technology to industry-leading environmental efforts. Join Apple and help us leave the world better tha...
Submit CV- Role Number: 200596092
- Weekly Hours: 40 Hours
Imagine what you could do here! At Apple, new insights have a way of becoming extraordinary products, services, and customer experiences. Bring passion and dedication to your job and there's no telling what can be accomplished! The people here at Apple don’t just craft products - they build the kind of wonder that’s revolutionized entire industries. It’s the diversity of those people and their ideas that encourages the innovation that runs through everything we do, from amazing technology to industry-leading environmental efforts. Join Apple, and help us leave the world better than we fo...
Submit CV- Role Number: 200596086
- Weekly Hours: 40 Hours
Imagine what you could do here! At Apple, new insights have a way of becoming extraordinary products, services, and customer experiences. Bring passion and dedication to your job and there's no telling what can be accomplished! The people here at Apple don’t just craft products - they build the kind of wonder that’s revolutionized entire industries. It’s the diversity of those people and their ideas that encourages the innovation that runs through everything we do, from amazing technology to industry-leading environmental efforts. Join Apple, and help us leave the world better than we fo...
Submit CV- Role Number: 200596091
- Weekly Hours: 40 Hours
Imagine what you could do here! At Apple, new insights have a way of becoming extraordinary products, services, and customer experiences. Bring passion and dedication to your job and there's no telling what can be accomplished! The people here at Apple don’t just craft products - they build the kind of wonder that’s revolutionized entire industries. It’s the diversity of those people and their ideas that encourages the innovation that runs through everything we do, from amazing technology to industry-leading environmental efforts. Join Apple, and help us leave the world better than we fo...
Submit CV- Sunnyvale
- Role Number: 200592673
- Weekly Hours: 40 Hours
Imagine what you could do here at Apple. Innovation runs through everything we do, from amazing technology to industry-leading environmental efforts. Join Apple, and help us leave the world better than we found it. AppleCare Digital crafts alluring digital content and experiences to help people get the most out of their Apple products. We make it easy for everyone to learn about, use, and maintain all of their Apple software and hardware. We’re looking for a Content Strategist to bridge human authoring expertise with AI capabilities and operational excellence. The ideal candidate has a tr...
Submit CV - Role Number: 200594641
- Weekly Hours: 40 Hours
Imagine what you could do here at Apple. Innovation runs through everything we do, from amazing technology to industry-leading environmental efforts. Join Apple, and help us leave the world better than we found it. AppleCare Digital crafts alluring digital content and experiences to help people get the most out of their Apple products. We make it easy for everyone to learn about, use, and maintain all of their Apple software and hardware. We’re looking for a Content Strategist to bridge human authoring expertise with AI capabilities and operational excellence. The ideal candidate has a tr...
Submit CV- Role Number: 200592710
- Weekly Hours: 37.5 Hours
At Apple, we believe in hard work, a fun environment, and the kind of creativity and innovation that only comes about when talented people from diverse backgrounds approach problems from varying perspectives. We believe each customer interaction is an opportunity to delight, engage, and inspire – and that by focusing on the smallest of details, we can make big impacts with our customers. We have an open position for an enthusiastic, motivated learning leader to join our team. You would be responsible for leading the Japan learning team to support the consistent implementation of learning an...
Submit CV- Role Number: 200591499
- Weekly Hours: 40 Hours
Imagine what you could do here. At Apple, new ideas have a way of becoming extraordinary products, services, and customer experiences very quickly. Bring passion and dedication to your job and there's no telling what you could accomplish. AppleCare is the proven leader in providing world-class support, serving millions of customers around the world. The AppleCare Digital team is responsible for crafting image and video assets that provide an informative and entertaining experience, and allows our viewers to fully understand and utilize their products to their full potential. We are seeking...
Submit CV- Role Number: 200579381
- Weekly Hours: 40 Hours
At Apple, new ideas have a way of becoming great products, services, and customer experiences very quickly. Bring passion and dedication to your job and there's no telling what you could accomplish. AppleCare Support Enablement builds the monitoring and the metrics that drives the quality of our customer experiences. Anything and everything from Emergency Satellite support to resetting passwords, we’re measuring the quality, the efficiency and the outcomes of every assisted customer support interaction. As AppleCare Support engages with the rest of Apple to bring new Service and Support te...
Submit CV- Role Number: 200594871
- Weekly Hours: 40 Hours
Apple is where individual imaginations gather together, committing to the values that lead to great work. Every new product we build or service we create is the result of us making each other’s ideas stronger. That happens because every one of us shares a belief that we can make something wonderful and share it with the world, changing lives for the better. It’s the diversity of our people and their thinking that inspires the innovation that runs through everything we do. When we bring everybody in, we can do the best work of our lives. Here, you’ll do more than join something — you’ll add ...
Submit CV- Role Number: 200594822
- Weekly Hours: 40 Hours
Do you feel a personal stake in everything that you work on, thrive in fast-paced environments with lots of ambiguity, and enjoy working with complex technologies? Do you develop positive relationships, build trust, and influence without direct authority? Do you communicate openly and clearly, collaborate enthusiastically, and value a culture of healthy debate? If so, we want to talk to you! AppleCare Technologies BPR is responsible for driving and delivering cross-functional technology projects across all AppleCare business areas, including Sales, Service & Support. We build positive rela...
Submit CV- Role Number: 200593268
- Weekly Hours: 37.5 Hours
The evolution of digital shopping is driven by the power of people! Retail Customer Care (RCC) is part of Apple’s Retail organization instrumental in delivering a customer experience that’s unlike any other. Apple Retail Customer Care (RCC) prides itself on putting the customer in the center of it all by offering the highest level of engagement, expertise and service. As Apple continues to launch amazing products and services, Retail Customer Care (RCC) will continue to innovate and transform the shopping experience, creating seamless customer journeys across online, stores and beyond. The ...
Submit CV- Role Number: 200591495
- Weekly Hours: 40 Hours
At Apple, groundbreaking ideas transform into revolutionary products, services, and customer experiences. The AppleCare Technologies Engineering team is pioneering the future of customer support through advanced machine learning solutions. We're seeking a visionary Engineering Manager to lead our Machine Learning Rapid Prototyping team, where you'll drive innovation at the intersection of AI and customer experience. Join us in shaping the future of AppleCare through pioneering ML technologies and transformative solutions.
Submit CV- Role Number: 200592163
- Weekly Hours: 40 Hours
Apple Services Engineering (ASE) first delighted users with downloadable music in April 2003 The people here at Apple don’t just create products — they create the kind of wonder that’s revolutionized entire industries! It’s the diversity of those people and their ideas that inspires the innovation that runs through everything we do, from amazing technology to industry-leading environmental efforts. Join Apple, and help us leave the world better than we found it. Apple’s Services - App Store, iCloud, Apple Music, TV+, and many more - are the most exciting and dynamic in the world. Our teams...
Submit CV- Sunnyvale
- Role Number: 200573693
- Weekly Hours: 40 Hours
Imagine what you could do here. At Apple, great ideas have a way of becoming great products, services, and customer experiences very quickly. Bring passion and dedication to your job and there's no telling what you could accomplish! The AppleCare Digital organization serves more than 6 billion customers per year across a broad range of online platforms. The organization is responsible for all end-user support and service digital content, web assets, customer-facing apps such as Apple Support App and Message Apple, Apple Communities, search engines such as Google and Baidu, and social media...
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