AIML - Sr Engineering Program Manager, Cloud Infrastructure

Apple is where individual imaginations gather together, committing to the values that lead to great work. Every new product we build, service we create, or Apple Store experience we deliver is the result of us making each other’s ideas stronger. That happens because every one of us shares a belief that we can make something wonderful and share it with the world, changing lives for the better. It’s the diversity of our people and their thinking that inspires the innovation that runs through everything we do. When we bring everybody in, we can do the best work of our lives. Here, you’ll do more than join something — you’ll add something. Siri’s universal search engine powers search features across a variety of Apple products, including Siri Assistant, Spotlight, Safari, Messages, and News. We’re looking for exceptional PMs who are passionate about Apple’s product and values; who love working with infrastructure technologies at scale; and who are committed to the hard work necessary to continuously improve. This is a highly technical hands-on position where the PM will be involved in requirements analysis, functional and technical design discussions, cross-functional negotiations, planning, execution, delivery, and more. We’re looking for people with a proven track record of maintaining a high-quality global service under demanding usage to further the reliability and stability of our infrastructure that supports millions of users every day.
- Work closely with Engineering, Finance, Procurement, and Release teams in support of projects to scale cloud infrastructure and ensure maximum availability of public-facing services including specifications, scope, requirements, timelines, and resource allocation. - Gather requirements and define qualification plans for new infrastructure build-outs and services. - Facilitate technical discussions to work through potential blockers, risk factors, and key design decisions throughout the process. Work with Engineering teams to translate feature statements to infrastructure impact. - Own and execute roadmaps for runtime environments on cloud infrastructure. Keep teams focused on the right priorities to meet aggressive deadlines, driving internal and external teams to meet aggressive timelines. - Provide timely updates for all project milestones; both org-level updates and exec-level status. - Build relationships across the organization and facilitate communication between cross-divisional groups. Act as the main point of contact for internal Apple teams and external partners / stakeholders. - Work across all AI/ML teams to promote a culture of better operational planning and guidelines during feature development and deployment.
  • 10+ years of Product and/or Program management with experience covering as many of the following as possible: search engine infrastructure, internet services, distributed computing, a large-scale & international user base, a product with external dependencies (e.g. partner data feeds), and responsibility for rapid-response actions.
  • Strong technical experience with cloud infrastructure, large scale systems, Linux/server operating systems running on containers, big data, and networking. Bonus points for past Engineering experience.
  • Career examples of hands-on involvement in delivering operational frameworks, tools, and processes that improved the customer experience.
  • Self-motivated, independent, and proactive; demonstrated creative and critical thinking capabilities; can quickly (realtime) triage, prioritize, and lead cross-functional teams under pressure.
  • Outstanding communication and presentation skills, written and verbal, to all levels of an organization. High operational precision and attention to detail.
  • Innate drive to improve how things work, with proven track record of driving dramatic improvements for team quality, performance, agility, or effectiveness.
  • BS/MS in EE/CS/CE or similar field
  • BS/MS EE/CS/CE or equivalent
At Apple, base pay is one part of our total compensation package and is determined within a range. This provides the opportunity to progress as you grow and develop within a role. The base pay range for this role is between $172,100 and $305,600, and your base pay will depend on your skills, qualifications, experience, and location.

Apple employees also have the opportunity to become an Apple shareholder through participation in Apple’s discretionary employee stock programs. Apple employees are eligible for discretionary restricted stock unit awards, and can purchase Apple stock at a discount if voluntarily participating in Apple’s Employee Stock Purchase Plan. You’ll also receive benefits including: Comprehensive medical and dental coverage, retirement benefits, a range of discounted products and free services, and for formal education related to advancing your career at Apple, reimbursement for certain educational expenses — including tuition. Additionally, this role might be eligible for discretionary bonuses or commission payments as well as relocation. Learn more about Apple Benefits.

Note: Apple benefit, compensation and employee stock programs are subject to eligibility requirements and other terms of the applicable plan or program.

Apple is an equal opportunity employer that is committed to inclusion and diversity. We seek to promote equal opportunity for all applicants without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, Veteran status, or other legally protected characteristics. Learn more about your EEO rights as an applicant.

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