Apple Support Production Video Program Manager

Singapore, Singapore, Singapore
Support and Service


Weekly Hours: 40
Role Number: 200098563
In this role, we are looking for someone who will work independently or with a small team to plan and facilitate video production requests from all lines of business within Apple. You’ll also need excellent communication skills for working with key partners and other internal customers to deliver the best possible product.

Key Qualifications

  • Experience in shooting video and stills in a professional production environment
  • Experience using Final Cut Pro and Logic Studio in a production environment (preferred)
  • Experience using Adobe LightRoom / Aperture / Photos / Adobe Photoshop (Optional)
  • Experience using 3rd party video editing (Resolve, Avid, Adobe Premiere) is good to have


- This position involves in communicating and presenting to key partners including Senior Leadership in the Apple Support business. - You will need to operate camera gear, sound recording equipment, lights, studio backgrounds, and other production gear in studio and in the field. - You will produce content as a one-stop shop and see a project from inception to publishing. - You will produce video from conception to completion including planning, budgeting and management of project timelines. - You will plan and facilitate studio and field-based video production including camera operation, editing, set and lighting design and audio production. - You will delegate responsibilities to rotation-based Producers on a project-to-project basis. - You will administer and handle the media server for Apple Support Production. Troubleshoot both pre- and post-production issues. - Client meetings, Scripting, Storyboarding, Shot lists, Scouting and Casting during pre-production - Shooting, Content creation, Voice Over during production - Editing, Music Creation, Graphics, Drafts, Mastering, Delivery at the post production stage - Server Admin, Develop Internal tools, Product research, Troubleshoot issues - You will provide coaching and guidance to the team to continue their development in the role

Education & Experience

Additional Requirements