Readiness Project Manager
Singapore, Singapore, Singapore
Support and Service
Imagine what you could do here! At Apple, new ideas have a way of becoming extraordinary products, services, and customer experiences very quickly. Bring passion and dedication to your job and there's no telling what you could accomplish! An opening exists in the Asia-Pacific Strategic Programs & Systems Team for a Project Manager. This role spans across the Asia-Pacific region on projects pertaining to Apple Support Repairs. The role supports the Apple Support Channel Service Support and the Apple cross functional teams. It provides an opportunity for a motivated individual to utilize his or her intuition for business, system/process knowledge and project management skills to deliver creative, valuable solutions and ensures CSS team to be well-prepared for future changes.
- 7 or more years of proven experience on the following :
- Knowledge and demonstrated experience in project management, including management of scope, time and schedule, with balance of quality and risk management.
- Effective communicator with proven success at all levels of business communication.
- Demonstrated sound interpersonal and communications skills.
- Understanding of the business processes and ability to detail them as needed by the project.
- Confident and comfortable presenting to all levels.
- We manage the projects and programs effectively, including planning, execution, documentation & communication etc. - We work with key partners to provide beneficial solutions and proactive communication of the key risk and work out mitigation plan. - We represent the regional team and collaborate with worldwide other teams to ensure process/system deployed consistently. - We cultivate relationship with partners and manage their expectation well.
Education & Experience
Bachelors degree, MBA (desired)
- - Consumer electronics industry experience, service and support business experience desired
- - Project Management certification is a plus
- - Experience and familiarity with Apple's products is preferred