Senior Product Manager, WW Channel Strategy & Operations

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Imagine what you could do here. The people here at Apple don’t just create products — they create the kind of wonder that’s revolutionized entire industries. It’s the diversity of those people and their ideas that inspires the innovation that runs through everything we do, from amazing technology to industry-leading environmental efforts. Join Apple, and help us leave the world better than we found it. Apple's WW Channel Strategy & Operations (CSO) organization focuses on developing and deploying worldwide sales programs and standard methodologies to deliver an extraordinary customer experience in the channel and drive Apple Channel sales. Our WW CSO team closely collaborates with many cross-functional groups at world-wide and regional levels. In this role, you will demonstrate your deep expertise in product management, building out tools to support the customer experience in digital and physical retail locations. You will partner cross-functionally and multi-directionally with a variety of partners to drive the product lifecycle forward from ideation to development to post-launch improvements. As new technologies emerge, your forward-thinking and influence will revolutionize how our channel teams use data to make decisions, using algorithmic insights and automation.
In this role, you will: - Deliver a tool to manage Channel’s digital and physical points of sales - Drive towards a shared vision to build scalable, secure, and advanced data and analytics capabilities - Partner with AI/ML teams to incorporate AI/ML models into channel tools - Conduct market research, evaluate, and recommend technologies to drive efficiencies and optimize resources for the sales channel - Craft a persona-based approach to designing products to meet the needs of different types of users - Manage continuous prioritization of requests for new features and capabilities by partnering closely with GEO teams around the world - Drive the product roadmap for automating and augmenting decision making using models, frameworks, and applications - Collaborate with technology partners and internal engineering teams on data architecture, standardization, and execution of the prioritized use-cases
  • 8+ years of experience in product management for enterprise-scale products
  • Expertise with large-scale e-commerce data and AI/ML platforms
  • Broad proficiency in product management and design thinking techniques and tools (e.g. vision setting, PRDs, critical metrics, customer journey maps, product roadmaps)
  • Bachelor’s degree or equivalent experience
  • Deep understanding of the modern data and analytics technology stack, including Snowflake, Amazon SageMaker, and Salesforce
  • Entrepreneurial approach with an ability to navigate ambiguity and focus on what matters most
  • Strong influencing skills to drive alignment across business, operational, and technical partners
  • Exceptional verbal and written communication skills along with the ability to simplify complex ideas for technical and non-technical audiences
  • Familiarity with Salesforce Data Cloud and Apple Keynote preferred
  • MBA preferred
At Apple, base pay is one part of our total compensation package and is determined within a range. This provides the opportunity to progress as you grow and develop within a role. The base pay range for this role is between $165,500 and $248,700, and your base pay will depend on your skills, qualifications, experience, and location.

Apple employees also have the opportunity to become an Apple shareholder through participation in Apple’s discretionary employee stock programs. Apple employees are eligible for discretionary restricted stock unit awards, and can purchase Apple stock at a discount if voluntarily participating in Apple’s Employee Stock Purchase Plan. You’ll also receive benefits including: Comprehensive medical and dental coverage, retirement benefits, a range of discounted products and free services, and for formal education related to advancing your career at Apple, reimbursement for certain educational expenses — including tuition. Additionally, this role might be eligible for discretionary bonuses or commission payments as well as relocation. Learn more about Apple Benefits.

Note: Apple benefit, compensation and employee stock programs are subject to eligibility requirements and other terms of the applicable plan or program.

Apple is an equal opportunity employer that is committed to inclusion and diversity. We take affirmative action to ensure equal opportunity for all applicants without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, Veteran status, or other legally protected characteristics. Learn more about your EEO rights as an applicant.

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