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Apple is a place where extraordinary people gather to do their best work. Together we build products and experiences people once couldn’t have imagined — and now can’t imagine living without. Are you excited by the idea of making an impact? If so, a career with Apple might be your dream job! Just be prepared to dream big! Identify potential issues and/or trends in repair quality across various service channels in APAC/Greater China region for all products by ongoing analysis and tracking of repairs and escalations. Drive key channel projects at a regional level, working with cross-functi...

Imagine what you could do here. At Apple, new ideas have a way of becoming extraordinary products, services, and customer experiences very quickly. Bring passion and dedication to your job and there's no telling what you could accomplish. The people here at Apple don’t just create products — they create the kind of wonder that’s revolutionized entire industries. It’s the diversity of those people and their ideas that inspires the innovation that runs through everything we do, from amazing technology to industry-leading environmental efforts. Join Apple and help us leave the world better tha...

Be inspired every day. We are idealists. Inventors. Forever tinkering with products and processes, always on the lookout for a better way. A job at Apple is one that requires a lot of you, but itʼs also one that rewards forward-thinking and dedicated work. None of us here at Apple would have it any other way! People here at Apple don’t just craft products - they build the kind of wonder that’s revolutionized entire industries. It’s the diversity of our people and their ideas that inspires the innovation that runs through everything we do, from amazing technology to industry-leading environ...

At Apple, we believe in hard work, a fun environment, and the kind of creativity and innovation that only comes about when talented people from diverse backgrounds approach problems from varying perspectives. We believe each customer interaction is an opportunity to delight, engage, and inspire – and that by focusing on the smallest of details, we can make big impacts with our customers. We have an open position within Retail Customer Care for an enthusiastic, motivated and hands-on professional to lead the Fraud Prevention Team in the APAC Region, with teams spanning Shanghai, Tokyo and S...

The people here at Apple don’t just build products — they build the kind of wonder that’s revolutionised entire industries. It’s the diversity of those people and their ideas that encourages the innovation that runs through everything we do, from amazing technology to industry-leading environmental efforts. Join Apple and help us leave the world better than we found it! As a part of the worldwide AppleCare organisation, the Business Manager will be responsible for running a number of Specialty lines of business including, but not limited to Channel Service Support and Customer Relations. ...

The people here at Apple don’t just build products they build the kind of wonder that has revolutionized entire industries. It is the diversity of people and their ideas that inspires the innovation that runs through everything we do, from amazing technology to industry-leading environmental efforts. Join Apple, and help us leave the world better than we found it! AppleCare Consumer and Enterprise Services (ACES) is currently seeking candidates for a Customer Support Engineering (CSE) Manager position based in Japan, Singapore, or Shanghai. The ACES team is responsible for identifying, eva...