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• Customer Service Support Specialist(Tmall Chat), Retail Customer Care

  Support and Service27 Mar 2025

  Shanghai

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  • Role Number:  200593592
  • Weekly Hours: 40 Hours

  At Apple, we believe in hard work, lively environment, and the kind of creativity and innovation that only comes about when talented people from diverse backgrounds approach problems from varying perspectives. Inclusion is a shared responsibility and we hold ourselves and one another accountable for bringing everybody in. We believe each customer interaction is an opportunity to delight, engage, and encourage – and that by focusing on the smallest of details, we can make big impacts with our customers. Building this environment starts with YOU! Retail Customer Care team is Apple's eCommerc...

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• Technical Integrations Specialist - Ad Platforms, Greater China

  Support and Service05 Mar 2025

  Shanghai

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  • Role Number:  200593464
  • Weekly Hours: 40 Hours

  About Us At Apple, we believe in the power of technology to enrich people's lives. Everything we build is designed to empower people, including our advertising platform. We deliver ads in a way that benefits both customers and advertisers — helping people discover content, supporting creators, and protecting and respecting everyone’s privacy. Our technology makes advertising possible on the App Store, Apple News, Stocks, and Apple TV. We help developers and marketers of all sizes drive app discovery, promote products alongside trusted content, and connect with captivated audiences in live...

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• AppleCare Executive Relations Senior Area Manager

  Support and Service03 Mar 2025

  Shanghai

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  • Role Number:  200547409
  • Weekly Hours: 40 Hours

  We are looking for an experienced ambitious individual, who will thrive working and delivering excellence in a high profile, fast paced, dynamic and customer centric environment Executive Relations is looking to hire a Senior Area Manager. As a Senior Area Manager, you will be responsible for a Regional Executive Relations team, providing operational direction with collaboration of the Senior Management team within the Executive Relations organization and beyond.

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• Apple Support Executive Relations Expert - Cantonese

  Support and Service12 Feb 2025

  Chengdu

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  • Role Number:  200590650
  • Weekly Hours: 40 Hours

  Imagine what you could do here. At Apple, new ideas have a way of becoming extraordinary products, services, and customer experiences very quickly. Bring passion and dedication to your job and there's no telling what you could accomplish. Apple Support Executive Relations (ER) is the essential link between Apple customers and Apple's executive team, Public Relations, Investor Relations, Apple Legal, and Sr. Director of Customer Care in solving complex, sensitive issues.

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• Apple Support Executive Relations Expert - Cantonese

  Support and Service20 Jan 2025

  Shanghai

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  • Role Number:  200585244
  • Weekly Hours: 40 Hours

  Imagine what you could do here. At Apple, new ideas have a way of becoming extraordinary products, services, and customer experiences very quickly. Bring passion and dedication to your job and there's no telling what you could accomplish. Apple Support Executive Relations (ER) is the essential link between Apple customers and Apple's executive team, Public Relations, Investor Relations, Apple Legal, and Sr. Director of Customer Care in solving complex, sensitive issues.

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• Apple Support Technical Advisor - 苹果技术服务顾问

  Support and Service09 Sept 2024

  Chengdu

  Add to Favourites Apple Support Technical Advisor - 苹果技术服务顾问

  

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  • Role Number:  200559540
  • Weekly Hours: 40 Hours

  您善于解决问题，能够轻松地与客户建立融洽的关系！您由衷地热爱科技，能够利用自己掌握的知识为客户提供指导，超越他们的期望。您热衷于探索事物运作方式，并能够在出现问题时找出其技术工作原理。您拥有优秀的沟通能力（电话交流或线上文字交流等形式），并能够有效地分清工作主次和管理时间。您在技术环境中工作得心应手，并能在多个系统和应用程序之间同时处理不同任务；您善于分析、查明和解决顾客在 Apple 生态系统中遇到的各种复杂问题。您能够轻松地与客户展开互动，耐心地向他们分步说明解决方案，根据每位客户的情况定制不同的方法。您不仅要协助客户解决技术问题，还要提供卓越的客户体验。如果您符合上述条件，那么您可能成为下一位 Apple Support Advisor（技术服务顾问）。我们致力于协助员工发掘自己的潜力。

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