Data Center Site Services Technician

Maiden, North Carolina, United States
Software and Services


Posted: Oct 25, 2018
Weekly Hours: 40
Role Number: 114227084
Imagine what you could do here. At Apple, new ideas have a way of becoming extraordinary products, services, and customer experiences very quickly. Bring passion and dedication to your job and there's no telling what you could accomplish. Are you excited by working and learning in a fast paced dynamic environment? Do you wish to be challenged and to think outside of the box? We are searching for a highly motivated detail oriented Site Service Technician that will be responsible for maintaining and deploying servers in a high-demand challenging critical data center environment.

Key Qualifications

  • A minimum of 2 or more years experience installing and solving problems server hardware.
  • Have the ability to lift and move 50lbs equipment daily.
  • At least 4 years experience working in a large data center environment (10,000+ servers).
  • Structured cabling focus required.
  • Previous experience (3-5 years) scheduling activities and resources for structured cabling work that includes Fiber (sing and multi-mode & LC & SC) and Copper (cat 5,6,6e,6a) terminations.
  • Expertise in fusion splicing
  • Ability to read blueprints
  • Ability to successfully work with minimal supervision.
  • A self starter, visionary person with strong leadership capabilities.
  • Capable of working shifts, which may include weekends and or holidays.
  • Lead multiple projects and prioritize urgent tasks.
  • Maintain a high degree of self-motivation and drive.
  • Ability to take initiative and make decisions independently.
  • Good social, written and verbal relational skills.
  • Drivers License and reliable transportation.
  • Strong knowledge of physical IT infrastructures.
  • Knowledge of TIA/EIA and ITIL standards and guidelines.
  • Prior break-fix knowledge/experience required.
  • Follow and perform the data center's safety programs and policies.
  • Familiarity with Apple’s Hardware Environment: Apple, IBM pSeries and xSeries, Sun, HP, Datadomain, NetApp, Teradata, IBM Storage


The Site Services Technician is responsible for deploying and maintaining servers and the supporting infrastructure in a dynamic environment with rapidly shifting priorities, while maintaining high availability. A confirmed attention to detail and effective documentation skills are important components to success in this position. We are looking for a technician with a focus on structured cabling that will be responsible for testing and saving data from testers such as Fluke. You will also be responsible for troubleshooting structured cable related issues.

Education & Experience

Prefer an Associates or Bachelors degree BICSI/RCDD Certification

Additional Requirements