Business Operations, Maps

Santa Clara Valley (Cupertino), California, United States
Operations and Supply Chain


Posted: Oct 2, 2018
Weekly Hours: 40
Role Number: 114252158
Imagine what you could do here. At Apple, new ideas have a way of becoming great products, services, and customer experiences very quickly. Bring passion and dedication to your job and there's no telling what you could accomplish. People at Apple don’t just build products - we build the kind of wonder that’s revolutionized entire industries. It’s the diversity of you and your ideas that inspires the innovation that runs through everything we do, from amazing technology to industry-leading environmental efforts. Join Apple, and help us leave the world better than we found it. Apple Maps is seeking an experienced Business Operations professional to join the team. Do you have an expertise in both long-term strategic planning and short-term tactical planning, and will have a proven track record of working cross-functionally to align partners, operational objectives, and defined deliverables? The ideal person is operations-focused, results-driven and has an understanding of spatial data, concepts and theory. Collaboration in a high-paced environment is imperative. We're looking for a talented and passionate person to join this amazing team; if you feel this is you, we'd love to hear from you.

Key Qualifications

  • 5+ years of experience in operations and planning
  • High attention to detail, collaboration orientated, and able to execute under tight deadlines and consistently changing requirements
  • Expertise in developing complex planning models, defining operational scenarios, and crafting projection and forecasting models to inform program timelines and deliverable commitments
  • Experience with external vendor management within the Operations team
  • Vendor monitoring and risk assessment
  • Expertise in scoping new project work
  • Experience with project maturity frameworks: from proof-of-concept to scaled production
  • Management of external resources and staff augmentation model
  • Experience leading a team
  • Ability to cross-functionally oversee dependencies and contingencies
  • Detail-oriented with talent for tracking work across multiple programs and various global teams
  • Experience in reporting, data visualization, and ad hoc data analysis; ability to compile and validate large amounts of data with a high degree of accuracy
  • Ability to recommend responses, propose solutions, and identify continuous improvement actions to data and production issues


We are looking for an individual to join our team who will: - Be passionate about asking and answering questions about operations, execution, deliverables, planning, and forecasting - Be accountable for schedule commitments and feasibility assessments - Creatively design operational scenarios and clearly articulate trade-offs - Manage and maintain various planning models and use them to drive business decisions - Understand Apple teams’ objectives and propose appropriate operational support scenarios - Work with global operations teams to track vendor-specific metrics, in order to analyze and provide visibility into performance and deliverables - Work with various business functions throughout the organization, including Finance, Legal, Procurement, etc. - Facilitate the contractor lifecycle (e.g., manager needs, contractor profiles, sourcing, on-boarding, off-boarding, extending, backfilling) - Work diligently to ensure contractors are set up and enabled to expertly complete work for Apple - Navigate Apple’s internal tools for leading contractors and vendors, and be able to provide insights into current contractor data and forecast vendor work and contractor lifecycle needs - Recognize and act on opportunities for automation, integration and standardization of processes

Education & Experience

- B.S or higher in relevant field; MBA preferred - Optimization certifications (e.g. Lean Six Sigma, PMP, Agile) preferred - Experience with mapping, GIS, or geospatial data a plus

Additional Requirements