Customer Experience System Engineer

Hyderabad, Telangana, India
Software and Services


Posted: Mar 26, 2019
Weekly Hours: 40
Role Number: 114297902
Join the Wireless Technologies and Ecosystems organization​ and drive innovation that matters! We build and seamlessly integrate technologies that enrich people’s lives and deliver the absolute best user-experience. If you're passionate about building technology that will make a difference, we may have the job for you

Key Qualifications

  • 2 years of software development experience using Objective-C/Swift/Java/C++
  • Demonstrated problem solving, coding and debugging skills
  • Good fundamentals in data networking involving TCP/IP troubleshooting
  • Past work experience in projects involving performance evaluations, feature testing and test cases development
  • Expertise in automation using python or other scripting languages
  • Thrive in a reciprocal environment and can clearly communicate while deftly driving multiple projects across many teams
  • Obsessively passionate and inquisitive, and seek to pursue everyday problems in innovative ways
  • Laser-focused on the smallest details that are important to our customers
  • Track record of innovations and bringing new ideas to mass productions


We expect you to be hands-on relying upon diagnostics, analytics, crowd sourced information, lab/field experimentations as well as code/architecture review to exploit the opportunities for improvement and work multi-functionally with platform architecture, standardization, firmware/protocol development, system test, QA and carrier engineering teams to drive the enhancement proposals. You will be required to develop advanced system evaluation and debugging capabilities. Our members enjoy the flexibility to be involved in all aspects of Protocol software and iOS experience to ensure the most robust and customer friendly software. If you are passionate about mobile technologies and want to make an impact then we are looking for you. As part of this team you'll be impacting iOS user experience in 100+ countries by engaging in continuous process improvements for a well-tested and robust software.

Education & Experience

Bachelors/Masters degree in Computer/Electrical Engineering, Wireless Communications or equivalent majors

Additional Requirements

  • Preferred:
  • Knowledge and passion for upcoming technologies related to Computer Vision/Machine Learning/Cloud is desired
  • Knowledge of cellular technologies (LTE, UMTS, GSM, Wifi and bluetooth) preferred
  • Expertise in using network simulators to reproduce complex field scenarios