NPI Product Quality Manager - iPhone

Santa Clara Valley (Cupertino), California, United States
Operations and Supply Chain


Posted: Oct 1, 2018
Weekly Hours: 40
Role Number: 114342573
Imagine what you could do here. At Apple, new ideas have a way of becoming extraordinary products, services, and customer experiences very quickly. Bring passion and dedication to your job and there's no telling what you could accomplish. The people here at Apple don’t just build products — they create the kind of wonder that’s revolutionized entire industries. It’s the diversity of those people and their ideas that inspires the innovation that runs through everything we do, from amazing technology to industry-leading environmental efforts. Join Apple, and help us leave the world better than we found it. Join the dynamic Product Operations team. In this highly visible role, you will lead the Operations technical team during the next generation product’s development and high volume production. As the technical lead for a product line, you will partner closely with multiple multi-functional teams during all phases of development to enable the product success.

Key Qualifications

  • You will have the following attributes: a dedication to innovate and influence, ability to learn and adapt to groundbreaking technology
  • Extraordinary ability to build relationships; clear, consistent communication; data-driven and results-oriented; enthusiastic and motivated
  • Industry experience in one or more of the following disciplines: New Product Introduction / Design Engineering / Manufacturing Operations
  • Experience working with manufacturing facilities
  • Direct experience leading functional teams and/or projects (ME, EE, TE, DFX or other)
  • 30-35% international travel required


• Influence design decisions that affect the performance of a new unreleased product • Design, develop and implement cutting edge quality inspection tools • Identify key risk for overall product’s functional dimensional and cosmetic excellence, quantify problem and direct studies to implement improvements as appropriate • Interact with cross functional teams that include engineering, marketing, operations and reliability to understand new product’s field performance • Develop and implement new technologies and test to enhance product quality • Ensure operational technical readiness for all phases of the introduction cycle • Own and drive key operational metrics including yield and UPH to ensure complete ramp readiness • Drive process development, optimization and validation • Provide regular VP level communication of technical health of program. • Monitor Outgoing Quality Control (OQC) and Customer Audit (CA) processes at OEM sites. • Manage quality escalation • Drive on-going product improvements with OEM partners • Support AppleCare Service & Engineering on specific requests • Leads Weekly product improvement forums • Support and attend new product development builds as required

Education & Experience

• BS or MS degree in engineering required • MBA a plus

Additional Requirements